United States Job Openings

Axia Women's Health

PSR-(Pat.Service Rep)

West Orange

PART TIME

September 2, 2024


Our OB/GYN office is looking for a part time PSR to work about 20 hours a week. We have 2 offices, one is in Roseland and our main office is in West Orange. Individual will work between both offices which are only about 2 miles from each other. We are looking for someone with at least 3 years experience on running a busy front desk. This will include checking patients in and out, collecting copays and balances, answering phones to make appointments and help patients with questions. Must be able to start early as our office hours start at 6:45am on certain days and be able to close when needed. Our late hours are up to 6pm.
Axia Women's Health is one of the largest independent women's health care groups in the United States, and is on a mission to create a more caring, more connected, and more progressive women’s healthcare community. Comprised of nearly 500 providers and 200 care center locations across five states, Axia Women’s Health is leading the way in women’s health by offering a full spectrum of exceptional care in obstetrics, gynecology, fertility, maternal-fetal medicine, urogynecology, hormone therapy, weight management, and laboratory services. Our corporate headquarters are located in Oaks, Pennsylvania, and Voorhees, New Jersey. As our impressive growth continues across the Mid Atlantic, we are currently recruiting a Medical Receptionist to help us continue the tradition of providing quality OB/GYN care to patients.
The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:
  • Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
  • Greet patients/visitors and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
  • Explain financial requirements to patients; collect and record copays as required.
  • Perform registration functions for new and existing patients.t schedules for previous day.
  • Maintain confidentiality regarding all patients.
  • Verifying insurance and billing balances
  • Referrals and medical records
  • Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
  • Other duties as assigned.
Qualified candidates can:
  • Adapt to changing priorities and business needs
  • Be flexible and not easily flustered
  • Give great customer service
  • Work in a fast-paced innovative environment
  • Multitask well
  • Focus on what is best for the team over the individual
At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

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