Overview:

• Paid Training
• Paid Holidays
• PTO/Vacation
• Employee Discounts
• 401(k) Retirement Plan
• Life and AD&D Insurance
• Employee Referral Bonus
• Short/Long-Term Disability
• Flexible Spending Accounts
• Employee Assistance Program
• Educational Assistance Program
• Medical, Dental, and Vision Insurance
• Exclusive Employee Discount Program

• Greet customers and offer excellent customer service from intake to release of their vehicles
• Translate customer-reported problems to actionable work orders for technicians to complete
• Order necessary parts from suppliers and double-check that they are delivered to technicians
• Ensure that automotive work provided to customers meets company quality standards
• Invoice and collect payment from customers for services rendered
• Handle and resolve customer complaints regarding services
• Maintain customer records and enter data into computer databases

Preferred Qualifications

• Strong communication skills and the ability to translate customer needs to workable technician orders
• Basic knowledge of computer programs including word processing and database tools
• Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
• Exceptional customer service skills based on experience
• Continuing education and knowledge acquisition on the function and repair of newer vehicles
• Basic mathematics skills to prepare and process bills and customer payment
• Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge

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  Dunn Tire, LLC LLC, paricipates in the Work Opportunity Tax Credit program