Portland Public Library (PPL) is currently seeking a Senior Library Associate for Interlibrary Loan. The person in
this posi>on is responsible for library work of a complex nature in the Interlibrary Loan (ILL) sec>on of The Access
Services Department. This posi>on is responsible for providing materials to patrons through transac>ons which
make library materials available from one library to another in a statewide and interna>onal interlibrary loan
service network.

Repor>ng to the ILL supervisor, this posi>on's primary responsibili>es are receiving, organizing, and processing
ILL lending requests through a variety of channels from libraries worldwide and doing the same for ILL borrowing
requests from local patrons. In addi>on, this posi>on has primary responsibility for photocopy acquisi>ons for
local patrons and providing photocopies to non-Region 1 or Region 2 requestors.

This is a union-represented, full->me, 37.5 hours per week onsite posi>on, scheduled to work Monday-Friday
a Ner training.

Nature & Scope

• The main focus of this posi>on is >mely handling of incoming requests and inquiries, both for lending and

Basic Qualifica=ons

At the entry level, this posi>on requires successful comple>on of high school, or equivalent educa>on, training,
or experience, that provides the following skills and abili>es:

• Strong service orienta>on and demeanor appropriate to provide a high level of service to a diverse public.
• Excellent verbal and wri[en communica>on skills in dealing with the public and library staff effec>vely and

diploma>cally.

• Ability to effec>vely convey and explain ILL policies and procedures to a varied audience.
• Ability to work independently under >me constraints, following established procedures.
• Ability to priori>ze and accomplish tasks with minimal supervision.
• Basic computer skills including internet, email, word processing, data entry.
• Microso N Office skills including use of Outlook email, Excel, and Word.
• Ability to use library technology (library catalogs, Sierra, OCLC World Share, Share Point) effec>vely.
• Strong a[en>on to detail.
• Clerical skills, par>cularly sor>ng, ordering, and filing.
• Ability to project a professional appearance appropriate to a business environment.
  

Addi>onal A[ributes:

• Prior library experience and experience using automated library or office systems helpful

Work Environment and Physical Demands

• This posi>on requires regular use of computers.
• This posi>on requires regular movement through library service areas and li Ning.
• This posi>on is performed in a busy and diverse public library environment.
• This posi>on may require li Ning up to 25 lbs.

Compensa=on & Benefits

Hours & Pay: This is a union-represented, full->me, 37.5 hours per week onsite posi>on, normally scheduled to
work, Monday through Friday. Pay begins at $21.82/hr.

Benefits & Other Details: Excellent benefits package includes health, dental, and vision insurance, re>rement
op>ons (in lieu of Social Security), and paid leave.

How to Apply

To apply, please send your resume, le[er of interest, and three professional references via email at
careers@portlib.org.

Mailed applica>ons may be sent to:

ATTN: Human Resources
Portland Public Library
5 Monument Square
Portland, ME 04101