United States Job Openings
Royal Bank of Canada
Senior Manager, Employee Monitoring Supervision
Minneapolis
FULL TIME
September 21, 2024
The Sr. Manager / Employee Monitoring / SRM role is critical to the first line of defense and leading the firm’s efforts for successfully protecting the RBC WM brand and managing the risk inherent in the activities conducted by the Firm’s complex/branch employees and clients.
What will you do?
- Serve as direct supervisor relative to all sales and trade-related activities for the complexes assigned.
- Such activities may include:
- Review daily trade and periodic activity via the on-line trade blotter (Pro Surv) and conduct necessary investigation and follow-up as warranted; review all related supervisory reports.
- Review and approve new accounts and account updates as well as related supervisory reports.
- Supervise all employee-related activities specific to the employee’s personal accounts, outside activities, private securities transactions etc.
- Review all communications with the public (excluding e-communications, branch correspondence) including advertisements, speaking engagements etc.
- Assess risk in all areas of responsibility and escalate potential problems and concerns to the appropriate parties, monitor issue through resolution.
- Work with Head, Employee Monitoring and complex management on systemic weaknesses that pose risk to ensure corrective measures are implemented to improve behaviors.
- Lead internal review and analysis for material sales practice violations.
- Identify, propose and assist in the development of supervisory tools and procedures.
- Design, implement and track warning memos when necessary; work with compliance, the Head, Employee Monitoring, Complex Director and the Division on determining when such punitive measures should be imposed.
- Work with corporate and field personnel to investigate and resolve potential sales practice issues.
- Maintain a high level of confidentiality in accordance with department, Firm and enterprise standards.
- Serves as supervisory subject matter expert on firm initiatives; work with BSG leadership to design related supervisory procedures.
- Maintain a high level of knowledge on industry trends and areas of focus to ensure appropriate supervisory practices are in place.
Must-have
- 7-10 years of industry/industry related experience
- 3-5 years of direct supervisory experience in a broker/dealer
- Series 7, 63/66, 65 and Series 8 or 9/10 or equivalent combination. Other licenses may be required.
- Excellent understanding of the stock market, investments and investment programs
- Comprehensive and in-depth knowledge of investment products and strategies and their suitability for clients based on investment objectives, risk tolerance and financials.
- An understanding of the securities industry’s regulatory environment and related policies and procedures
- Strong and proven verbal and written communications skills
- Excellent interpersonal and communication skills—this person can build strong relationships with colleagues; distill complex information succinctly for stakeholders; and knows how to read a room and react.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business
Job Skills
Communication, Financial Instruments, Fraud Risk Management, Long Term Planning, Operational Risks, Risk Control, Risk Management, Waterfall Project Management
Additional Job Details
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
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