Position Type: Full Time
Level: Mid-level
Location: Maine DHHS Office of Family Independence (OFI) Augusta, Maine


MCD Global Health is a nonprofit global health organization recognized in the United States and around the world as a leader, innovator, and trusted partner.

Our Vision & Mission:
We envision a world in which all people have access to high quality and enduring solutions to improve and maintain their health and well-being. MCD aspires to be a premier partner of choice and an internationally recognized leader, innovator, and trusted partner in applied, cross-national public health solutions. Our mission is to improve the health and well-being of people worldwide through enduring, high-quality, cost-effective, and universally accessible public health solutions.


We are looking to bring on board a State Nutrition Assistant Program (SNAP) Outreach Senior Planner to to assist with SNAP, SNAP Outreach, Sun Bucks, and other SNAP related program coordination activities.


The successful candidate is a highly-motivated self-starter with the ability to work independently, together with excellent interpersonal and organizational skills. Strong communication, networking, and group facilitation skills are essential. This role requires the ability to handle multiple projects, responsibilities, and deadlines effectively, as well as the ability to use and incorporate data into program design.


This is an exciting opportunity to help lead a program from the ground up, and to be part of a diverse team focused on growing our impact globally in the public health field.


Job duties:


Coordinate efforts and oversee SNAP and SUN Bucks Outreach with contracted agencies, partnering departments, and community partners to:

• Ensure efforts are focused on defined target populations
• Educate organizations that serve target populations on SNAP Outreach opportunities
• Work with OFI and DHHS Division of Contract Management (DCM) team to ensure reimbursements and other contract activities
• Development of flyers, social media posts etc.
• Participation in SNAP related and SUN Meals events
• Maintaining the SNAP OFI web pages
• Coordinating with other State agencies for SNAP and SUN Meals
• Training OFI staff about SUN Bucks and Outreach
• SNAP Application oversight includes-Processing Complex/Special applications and requests;
• Monitoring the progress/necessity of rework efforts and conducting targeted case readings; and call monitoring based on audits
• Special Juvenile Immigrant Referrals and Tracking includes- Communications with designated attorneys to refer clients to services, Tracking contacts and processed referrals

This position is supported by Maine DHHS Office of Family Independence (OFI) State Nutrition Assistance Program (SNAP).

Knowledge, Qualifications and Skills:

• A bachelor’s degree in social services or a similar area and four (4) years of related work experience. Equivalent related experience may be substituted for education on a year-for-year basis. Valid Driver’s license and reliable transportation required.
• The SNAP Outreach Senior Planner must understand circumstances for families in poverty, barriers they face, and social service programs available including SNAP. Having specific knowledge of OFI programs, policies, and procedures, SNAP eligibility and the Automated Client Eligibility System (ACES) is highly desired.
• The candidate must have the ability to follow all Department policies and processes and interpret and apply SNAP program rules. Including being able to explain program rules and processes to agencies and potential applicants.
• The SNAP Senior Planner must understand contracts and contract management.
• Statistical analysis- the ability to compile, assess and analyze statistical data is essential.
• Able to build and maintain strong working relationships with diverse partner organizations.
• Ability to exercise good judgment within a context of competing priorities, agendas, and partner sensitivities.
• Highly motivated self-starter with the ability to work independently.
• Exceptional writing and interpersonal communication skills and demonstrated cultural competence are essential.
• Experience with Microsoft Office (Outlook, Word, Excel, Power Point, Publisher)

Medical Care Development, Inc. is an Equal Opportunity Employer.
MCD strongly encourages COVID-19 vaccinations for employees, contractors, and other representatives.