1. BPO Sales Executive Experience. This is a business development role, NOT an inside sales job. We are looking for someone who has experience with bringing new Clients to the BPO Call Center Organization. This is NOT a call-center agent level job. This is an EXECUTIVE position who reports directly to C-Level organization leaders. PLEASE understand despite the fact other type of sales experience is valuable, we are ONLY interested in applicants with BPO Sales Executive Experience. Bottom line, we are looking for someone who can start this role running, we do not train for this role.
2. You must Speak fluent English and Spanish. In this role our hire will deal directly with Spanish Speaking clients in LATAM.
3. Even though this role is REMOTE, our ideal candidate must be able to travel nationwide and internationally.
If you meet the three MAJOR REQUIREMENTS above, please continue with application. If you don't, we wish you the best in your career search. - Thank you!
About Telvista: Telvista is a leading BPO call center company that provides customer service, technical support, help desk, B2B sales, inside sales, collections, chat, voice, multichannel solutions, and staffing solutions in the United States and globally. We are committed to delivering exceptional support to our clients and fostering a positive and growth-oriented work environment.
Position Overview: We are seeking a motivated and dynamic Sales Executive to join our team that speaks fluent English and Spanish. In this role, the major objective is fostering relationships with potential customers that result in driving new logo accounts into the organization at a Global scale that includes the United States and Mexico. You will be responsible for hunting new business opportunities through various outreach methods, including cold calling, warm calling, emails, texts, potential client office visits, and scheduling meetings with our Leadership Sales team. This position requires Major business travel and involves daily interaction with gatekeepers.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Research prospects through cold calling, warm calling, emails, texts, and potential client office visits.
• Build pipeline and new opportunities through strategic outreach.
• Proactively follow up with prospects
• Proactively assess, clarify, and validate clients’ requirements.
• Schedule and coordinate meetings, both face-to-face and virtually, with our Leadership Sales team Meets assigned targets and quotas for profitable sales volume and strategic objectives.
• Negotiate pricing & close opportunities.
• Achieves strategic customer objectives, defined by company management.
• Collaborate closely with the sales team to align on goals and strategies.
• Maintain and update records of all interactions in the CRM system.

Qualifications:

• Our ideal candidate must speak fluent English and Spanish with the understanding of both BPO Call-Center markets, United States and Mexico (Requirement).
• 5 + years' strong B2B sales experience
• BA degree or equivalent work experience is required.
• Consultative sales approach with a willingness to succeed and have a strong desire to build strong relationships and promote the business.
• Knowledge in positioning and selling effectively Contact Center solutions is required.
• Experience in the full sales cycle process: Prospecting, setting meetings, follow up, closing, etc.
• Meeting sales goals
• Negotiation skills
• Selling to customer needs
• Managing processes
• Building key relationships
• Market knowledge
• Adaptive

Language Skills: Excellent written and verbal communication skills, including writing and proofreading. Ability to communicate information effectively and persuasively. Ability to read and interpret documents. Native language English skills is a must-have. Bilingual (English-Spanish) is also a requirement.
Mathematical Skills: Basic math functions, to perform basic analytics and reporting.
Reasoning Ability: Strong analytical and problem-solving skills. Ability to manage projects and prioritize next steps, with diverse peer and senior teams. Must be able to work independently with minimal supervision.
Computer Skills: Requires advanced computer skills, Microsoft Office (Word, Excel, Power Point, Access required). Experience utilizing analytics tools, Salesforce, Zoominfo, etc. are a plus.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Customers and/or some peers are based in Pacific to Eastern time zones, so there will be a need to maintain a flexible schedule, as needed, on occasion.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Travel: Travel to a client site, potential vendor exhibits, etc. will be required. Clients will be Continental, US-based with possible travel responsibilities into Mexico. It is very important to understand that the candidate we are hiring must be available and reliable for all levels of travel responsibilities.
KEY COMPETENCIES:
Adaptability - Demonstrate the ability to work in a fast-paced environment to ensure the results are achieved and/or exceeded.
Attitude – Must possess a winning attitude and demonstrate the ability be able to work effectively in a self-motivated environment.
Business acumen - Demonstrates a high degree of business acumen and good judgment. High emphasis on contact center business acumen.
Building a successful team - Using appropriate methods and a flexible interpersonal style to help build a cohesive team, facilitating the completion of team goals. Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to team accomplishments.
Creativity/resourcefulness - Must possess the ability to find creative and realistic ways to solve (or prevent) issues that arise.
Detail/Quality Orientation – Must be able to apply a high level of focus on paying attention to all details and aspects of a job or process to avoid substandard outputs. Ensure that the integrity of data is always protected.
Interpersonal Relationships - Must be able to develop relationships with various departments to ensure information is collected in a timely and reliable manner.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Multi-Tasking – Must be able to multitask, streamline operations, and expedite processing of personnel, materials, and programming.
Oral Communication - Speaks clearly and persuasively in positive or negative situations with little to no confusion; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits the organization through outside activities; Supports and respects diversity.
Problem Solving - Must be able to apply a high level of problem analysis and problem resolution skills to all matters within the scope of responsibilities. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Performance Management - Must complete weekly, monthly and quarterly reports as assigned in a clear and accurate manner.
Project Management - Determines project/assignment requirements by breaking them down into tasks; identifying equipment, materials, and people needed; and coordinating with internal and external partners.
Self-Discipline - Must be able to self-govern day to day activities, complete job duties with minimal oversight.
Strategic Thinking – Demonstrate a high degree of strategic thinking. Identifies and fills gaps in information required to understand and address strategic issues as they emerge. Identifies the key tasks and resources needed to achieve objectives.
Proactive - Must have ability to proactively identify and address problem areas and issues; Must possess the ability to quickly assess the needs of customers.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet the needs of the intended audience; Presents numerical data effectively; Able to read and interpret written information. Must be able to communicate tactfully and persuasively in all situations.
Telvista is an Equal Opportunity Employer
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Experience:

• Business development: 5 years (Required)
• Sales Executive: 5 years (Required)
• Hunting for New Million Dollar Clients: 5 years (Required)

Language:

• Spanish (Required)

Willingness to travel:

• 75% (Required)

Work Location: Remote