United States Job Openings
Brittain Resorts & Hotels
Task Force Director of Homeowner Services
Myrtle Beach
FULL TIME
September 14, 2024
- Interacts with homeowners on a regular basis to provide exceptional personalized service.
- Maintains open communication, both written and verbal, with the homeowners as it relates to the rental management agreement, reservations, and other concerns of the owners. Promptly resolves any homeowner complaints or issues.
- Onboards new homeowners on the rental management program, providing them detailed information about the property and rental management program.
- Drives new business by pursuing homeowners who are not on our rental program and providing informative guidance about the advantages of being part of the on-site program with the goal of increasing the number of units on the Company’s rental program.
- Maintains contact with real estate agents and understands which units are being listed and sold to establish a relationship with new owners, encouraging them to join the Company’s rental program.
- Performs final evaluation of all Homeowner Arrivals (VIP’s) daily, to ensure correct inventory, exceptional cleanliness and no maintenance issues are present in the unit.
- Orders appliances and any other items at the homeowner’s request. Arranges for contractors to provide quotes for any upgrade/renovation the homeowner is seeking to complete.
- Creates and/or reviews work orders and manages the billing process.
- Coordinates renovation projects with owners, management, maintenance team, and contractors to ensure timely completion and satisfactory job performance.
- Completes monthly close out procedures, including billing, balancing, and distributing statements.
- Reviews and analyzes financial reports; balances revenue ensuring each homeowner receives the correct rental income. Acts as a liaison to accounting department.
- Works closely with property management and the VP of Homeowner Relations to provide the best service possible to owners and senior management within the company.
- Other duties as assigned.
- Capable of using independent judgment/solid decision-making skills
- Basic mathematical and calculator skills
- Ability to effectively interact with internal and external customers, collect and analyze accurate information and resolve conflicts
- Ability to work under pressure and deal with stressful situations
- Effective communicator to peer managers; excellent written and verbal skills
- Activator/self-motivated to accomplish goals, with a strong sense of responsibility
-
Proficiency with general office PC applications (i.e. word processing, spreadsheets,
databases) - Proven job reliability, diligence, dedication, and attention to detail
- Medical, Dental, and Vision coverage options
- Paid Time Off
- 401(k) retirement plan with company match
- Paid Parental Leave (16 weeks)
- Bereavement Leave and Jury Duty Pay
- Life Insurance Benefit
- Health Savings Account, Accident, Personal Cancer Protection, and Short Term Disability
- Employee Assistance Program
- David L. Brittain Scholarship Program
- Local Attraction Discounts
- Associate Referral Program
- Tuition Reimbursement
- Resort Accommodations Discount
Who are we?
Connect with us! @brittainresorts
Tik Tok | Facebook | Instagram | Linked In
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
New Job Alerts
Marriott International, Inc
Massage Therapist
Chicago
PART TIME
September 23, 2024
View Job DescriptionMarriott International, Inc
Guest Service Support Expert
San Diego
FULL TIME
September 23, 2024
View Job DescriptionAIS Insurance Specialists
Insurance Inside Sales Professional
FULL TIME
September 23, 2024
View Job DescriptionIdaho National Laboratory
Environmental Monitoring Generalist
FULL TIME
September 23, 2024
View Job DescriptionChick-fil-A Branson
Full Time Back of House Team Member
Branson
FULL TIME & PART TIME
September 23, 2024
View Job DescriptionUnited Wholesale Mortgage
Associate Talent Acquisition Specialist
Pontiac
FULL TIME
September 23, 2024
View Job DescriptionLooking for similar job?
Lilly
Associate -Project Management Divestiture Task Force
Indianapolis
FULL TIME
September 20, 2024
View Job DescriptionCity of Colorado Springs, CO
Code Enforcement Officer
Colorado Springs
FULL TIME
August 28, 2024
View Job DescriptionState of Colorado Job Opportunities
ECMC Enforcement Advisor (COMPLIANCE SPECIALIST IV) -Hybrid
FULL TIME
August 28, 2024
View Job DescriptionDanville Community College
Workforce Career Coach
Danville
FULL TIME
August 28, 2024
View Job DescriptionSee What’s New: Brittain Resorts & Hotels Job Opportunities
Brittain Resorts & Hotels
Vacation Rental Sales & Marketing Manager
Myrtle Beach
FULL TIME
September 14, 2024
View Job DescriptionBrittain Resorts & Hotels
Director of Housekeeping
Myrtle Beach
FULL TIME
September 2, 2024
View Job DescriptionBrittain Resorts & Hotels
Director of Housekeeping
Myrtle Beach
FULL TIME
September 1, 2024
View Job DescriptionBrittain Resorts & Hotels
Director of Accounting and Finance
Myrtle Beach
FULL TIME
September 1, 2024
View Job DescriptionNew Job Alerts
Marriott International, Inc
Massage Therapist
Chicago
PART TIME
September 23, 2024
View Job DescriptionMarriott International, Inc
Guest Service Support Expert
San Diego
FULL TIME
September 23, 2024
View Job DescriptionAIS Insurance Specialists
Insurance Inside Sales Professional
FULL TIME
September 23, 2024
View Job DescriptionIdaho National Laboratory
Environmental Monitoring Generalist
FULL TIME
September 23, 2024
View Job DescriptionChick-fil-A Branson
Full Time Back of House Team Member
Branson
FULL TIME & PART TIME
September 23, 2024
View Job DescriptionUnited Wholesale Mortgage
Associate Talent Acquisition Specialist
Pontiac
FULL TIME
September 23, 2024
View Job Description