Job Description:
We are looking for dynamic, adventurous new team members who love wine and people to join an enthusiastic, knowledgeable, and productive team as a Tasting Room Associate at our Hood River, OR winery and tasting room and Dundee. OR tasting room.
The Associate is responsible for providing our wine club members and guests impeccable customer service while developing relationships that promote sales and brand loyalty. The Associate will share our wine while providing an education of our history, region, vineyards, and winemaking style.
Your sales expertise will be applied to sell glasses and bottles of wine and memberships to our Wine Club in person and on the phone. Associates will use a point-of-sale and reservation system; answer and make customer phone calls to provide or collect information; stock, clean, and provide support for events.
Position Details & Requirements:
Job Title: Tasting Room Associate
Job Type: Full Time & Part-Time positions
Compensation: Hourly starting @ $18-$25 hour + tips + Wine Club sales commissions.
Hours: 10 am-6 pm; 10-40 hours per week including weekends, holidays, and limited evenings.
Essential Job Functions:
*Greet all visitors with enthusiasm.
*Pour wines for one of five tasting experiences to create a memorable experience for all guests.
*Sell wine and wine club memberships based on weekly/monthly goals.
*Describe wines and the history of Cathedral Ridge Winery.
*Answer visitor’s questions about wines, properties, brand, and history.
*Provide general tourist information.
*Generate revenue through inbound and outbound phone sales.
*Handle routine sales transactions via POS system.
*Assist with display and stocking of wines and retail items.
*Assist in maintaining the cleanliness of facilities.
*Assist with special events as needed.
*Acquire and maintain a thorough knowledge of various local wineries and their wines.
*Perform other duties as assigned.
Qualifications & Required Skills:
*Wine related experience helpful, and knowledge of wine and wine production preferable.
*Past sales experience in a one-to-one setting with phone sales a plus.
*Excellent verbal communication skills.
*Excellent presentation skills.
*Strong organization, problem-solving and analytical skills.
*Ability to manage priorities and workflow.
*Proficient on POS.
*Ability to understand and follow written and verbal instructions.
*Professional appearance and demeanor.
*Commitment to excellence and high standards, versatility, flexibility, and a willingness to work in an evolving environment.
Job Requirements:
*Must be at least 21 years of age
*Must have or acquire an OLCC servers license or proof of application.
*Must have or acquire an Oregon Food Handlers license or proof of application.
*Dynamic personality who is hard-working and dedicated. Long-term growth potential.
*Pay negotiable based on experience.
*Able to lift 45 pounds.
*Must be able to walk and stand for long periods of the day
*Must be able to work weekends, holidays, and some evenings.
*Ability to thrive independently and with the team
*Wine enthusiast and foodie.
If you love wine, working with people, and want to share our story and wines please send a cover letter and resume. We look forward to meeting you!
Application Questions:

• How many years of customer service experience do you have?
• How many years of one-to-one sales experience do you have?
• What's the highest level of education you have completed?
• What location(s) are you able to work - Hood River, Dundee or Carlton, Oregon.
• Are you authorized to work in the following country: United States?

Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 8 – 40 per week
Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Shift:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person