United States Job Openings

United Wholesale Mortgage

Team Relations Coordinator

Pontiac

FULL TIME

October 19, 2024

The Team Member Relations Coordinator assists in the daily operation of the Team Relations tasks. Will be pulling metrics, conducting team member interviews and administrative support to the team.

WHAT YOU WILL BE DOING:

Provides support to Team Relations Specialists and Team on a daily basis
Ensures all key pieces of offboarding process are complete by creating and managing departure tasks
Facilitates the resignation process for team members – shares expectations with departing team member, create and mail termination letter, schedule exit interviews to be sent, save offboarding documentation to personnel files, coordinates collection of personal belongings if team member is not within the office.
Facilitates administrative duties aligned with involuntary separations - creates termination letter, collects personal belongings during separation, monitors task until all steps are completed and documentation is saved to personnel files in UKG.
Manages support projects for the team such as the Your Time@UWM.Com email inbox and exclusion requests, collection of personal belongings for team members on an LOA, display and legal name changes, and continuously conducting data uploads for contact lists in various systems.
Conducts in-person milestone survey check-ins and exit interviews when requested by the team member

WHAT WE NEED FROM YOU:

Must Have Qualifications:
- Ability to multi-task, prioritize and take direction from multiple sources
- Attention to Detail, forward thinking and proactive
- Expert communicator both written and verbal
- Problem-solver and ability to work autonomously
- Highly proficient in of Microsoft Office suite
- Excellent Organizational skills and ability to manage time effectively to meet deadlines
- Ability to work professionally and effectively with leaders and multiple levels - proven communication and problem-solving skills to help maximize the benefit of our goals
- Ability to successfully manage multiple concurrent tasks to meet deliverables as well as routinely prioritize among multiple major initiatives and operational tasks
- You have a strong work ethic
- Ability to type/design and proofread general correspondence
Nice to Have Qualifications:

THE PLACE & THE PERKS:

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi

DISCLAIMER: All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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