United States Job Openings
JPMorganChase
Vice President, Strategic Analytics
FULL TIME
October 4, 2024
JOB DESCRIPTION
Join us! Trust & Security, prioritizes and executes against the most impactful cross-Consumer and Community Banking initiatives to protect our customers from fraud and scams, and address bad actors/wrongdoers. This role will have an opportunity to work on a billion dollar problem, promote decisions and roadmaps across the bank, and significantly impact our customers’ financial lives and experience banking with us.
As a Vice President, Strategic Analytics within our Trust & Security team, you will be at the forefront of our De-Risking and Controls agenda initiatives within the fraud/scams risk area. You will be joining a high visibility team where your talent and self-motivation will be key in collaborating with our internal partners across Product, Risk, Technology, Design, Operations, Channels, Marketing and Line of Business. Your role will be pivotal in preventing and mitigating fraud and scams. We are looking for someone who is highly organized, a strategic problem solver, with strong communication skills and proven capabilities in execution. This role offers you the opportunity to significantly impact our customers’ financial lives and their experience banking with us.
Job responsibilities:
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Join us! Trust & Security, prioritizes and executes against the most impactful cross-Consumer and Community Banking initiatives to protect our customers from fraud and scams, and address bad actors/wrongdoers. This role will have an opportunity to work on a billion dollar problem, promote decisions and roadmaps across the bank, and significantly impact our customers’ financial lives and experience banking with us.
As a Vice President, Strategic Analytics within our Trust & Security team, you will be at the forefront of our De-Risking and Controls agenda initiatives within the fraud/scams risk area. You will be joining a high visibility team where your talent and self-motivation will be key in collaborating with our internal partners across Product, Risk, Technology, Design, Operations, Channels, Marketing and Line of Business. Your role will be pivotal in preventing and mitigating fraud and scams. We are looking for someone who is highly organized, a strategic problem solver, with strong communication skills and proven capabilities in execution. This role offers you the opportunity to significantly impact our customers’ financial lives and their experience banking with us.
Job responsibilities:
- Develop strategies with complex projects ranging across existing analytics and new strategies
- Assess, create, and present long term strategies and analytical business cases to senior management and key stakeholders.
- Write and execute advanced level SAS or business intelligence code. Develop and maintain reports to track business progress and to ensure right controls in place.
- Perform ad hoc assessments to solve key business questions or respond to customer initiatives.
- Partner with Fraud Risk, Authentication, Fraud Operations, Account Opening, Payments, Rewards, Channels, Marketing, Data & Analytics, Lines of Business teams to drive Trust & Security priorities/business requirements related to Scam Prevention, Wrongdoer Prevention, Claims Management
- Coordinate with Technology, Systems and Operations partners to implement new projects as required. Participate in developing and implementing best practices across the broader team.
- Master’s degree in Finance, Statistics, Analytics, Mathematics, Engineering (any), Management Information Systems, or related field of study with 2 years of experience
- Minimum of 5 years of professional experience in analytics or banking" or "At least 2 years of experience in analytics or banking.
- Experience with SQL and Database tools such as Teradata SQL Assistant, Brio, or Business Objects;
- Microsoft Office including use of pivot tables, array formulas, and visualizations in Excel
- Excellent communication, presentation, and leadership skills
- Strong organizational, time and project management skills
- Analytical, problem-solving and leadership skills
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
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