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VIP Travel Agent (Remote)
Full time, United States


In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).


You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products.


As a VIP Travel Agent you will

• Expertly use the appropriate the BCD Travel tools and systems to complete requests
  
• Search and confirm travel reservations for the customer
  
• Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
  
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
  
• Excellent knowledge and application of travel supplier rules
  
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
  

About you

• Experience in VIP travel
  
• Working knowledge of the travel industry, policies, procedures, and processes
  
• Strong International knowledge
  
• Excellent skills in GDS Sabre
  
• Strong verbal and written communication skills in English
  

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.


Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.


You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
  
• Opportunities to grow your skillset and career
  
• Generous vacation days so you can rest and recharge
  
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  
• Travel industry professional perks and discounts
  
• Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year!
  
• An inclusive work environment where diversity is celebrated
  

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VIP Travel Agent is between $47,000 and $65,000. The actual pay depends on your skills, qualifications, experience and geographical location.


Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we encourage you to apply. You may be just the right candidate for this or other positions.
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