Vietnam Job Openings

HSBC

ISB Relationship Manager - Chinese speaking

FULL TIME

September 24, 2024

Job Advert Details

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

HSBC Wholesales Banking (WSB) serves millions of businesses ranging from small to large corporates, providing commercial customers with a full range of banking services including: Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 64 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high calibre professional to join our team as an ISB Relationship Manager.

Principal responsibilities:

Manage and responsible for his/her own assigned portfolio. Closely work the RM Support to ensure customer’s smooth transactions/ requests
Maintain regular contact / dialogue with Products Partners / Global Relationship Team (GRM/GRB) to explore all potential business opportunities
Growing and managing the portfolios of Wholesale Banking borrowing and high value non-borrowing customers in Vietnam.
Deepening existing relationships and monitoring the credit risk associated with the portfolio, within the operating and strategic plans and in accordance with credit guidelines.
Be the First Line of Defend to protect the bank from any Financial Crime Risk, escalate all potential risks / unusual activities to the management
Client-oriented professional to pro-actively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions.
Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers' needs.
Adhere to the consistent application of Group policy and adherence to regulatory, financial, and legal standards to minimise business and reputational risks
Ensure responsibility for the delivery of efficient, accurate and timely processing of clients requests and transactions
Ensure losses through operational failings are minimised.

Qualifications

Requirements:

Five years experience in Corporate Banking
Motivated, positive and eager to learn
Excellent verbal and written communication skills (English and Vietnamese)
Strong/fluent in Chinese speaking ability
Knowledge of the Bank’s operational procedures and systems
Proven track record in a client focussed environment
Experience of working in a teamwork environment
Proven experience in identifying and managing the risks, issues and dependencies related to the business and in decision making
Customer service and team skills promoting an environment of co-operation and trust, overcoming resistance where encountered
An ability to get things done
Possess drive and resilience
Possess developed interpersonal skills
Possess planning, organisation and time management abilities
Ability to communicate, identify and analyse customer requirements, provide and sell need-based solutions to customers effectively

You’ll achieve more when you join HSBC.

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited

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