Time Type: Full time Worker Type: Employee

• Location: Melbourne / Sydney / Brisbane / Adelaide
• Type: Permanent, full time
• Hybrid role, Happy to talk flexible working

• Assess the efficiency and effectiveness of existing business operations within Group Cyber Security to establish a base for developing improved structures, processes and systems.
• Lead process definition, re-engineering, and gap analysis while providing recommendations for standardisation, improvement, or redesign of processes to meet business needs.
• Use data to identify root causes of process gaps and make informed decisions for continuous process improvements.
• Partner with various business teams to align with project outcomes by gathering and analysing business requirements and implement process improvements and automation.
• Collaborate with internal and external stakeholders, ensuring proactive engagement and focus on improving stakeholder experiences.
• Assist in developing project documentation according to company policies and foster best practices, including innovative use of technologies, and implementation of management practices.

• Exposure to business process re-engineering, commercial analysis, development and monitoring of SLAs and developing and executing business transformation
• Solid experience and ability to influence and engage customers and stakeholders to provide innovative strategies and solutions
• Ability to manage and obtain requirements from business users to gather and analyse end user requirements
• Comfortable working in areas of ambiguity and uncertainty where problem statements are not clearly defined
• Process modelling and repository tools experience or exposure (Visio/Signavio)
• Qualification or broad experience on Process Improvement methodologies e.g. Lean Six Sigma

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• The ability to maximise retirement savings through voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
• Additional leave and support through QBE’s Family Domestic Violence First Responder Network
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

• 2021 Linked In Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked 3rd place in the AAGE Top Graduate Employers 2024 for medium sized program as voted by graduates
• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
• Family First accredited employer since 2021

Application Close Date: 26/09/2024 11:59 PM