Company Description
"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description
What you will be doing:

• Welcomes guests and provides a high standard of restaurant service.
• Promotes the F&B offer.
• Offers an attentive service to guests, adapting to any constraints.
• Operationally support F&B team members
• Provide personalized guest service as per Sofitel Standards
• Efficient handling of guest complaints and give proper follow-up
• Promote outlet concepts and up-sell according to the outlet targets
• Manage guest queries in a timely and efficient manner
• Follow up and assist in requests from the Food & Beverage Manager
• Ensure brand compliance standards
• Join internal meetings and training courses offered
• Strive to achieve departmental KPI’s
• See to cleanliness of work areas
• Be environmentally aware
• Assist other departments wherever necessary and maintaining an overall good working relationship
• Other duties as assigned

Qualifications
Qualifications

• High School diploma, vocational training and/or 1 year work experience.
• Fluent in English (written & verbal) essential.
• Previous experience in luxury hotel environment desirable but not essential
• Friendly and pleasant disposition with people interaction skills.
• High level of personal cleanliness and grooming.

Additional Information
Your team and working environment:

• Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)
  https://careers.accor.com/

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.