Job Title: People Advisor
Business Unit: APM Terminals
Division or Section: Employee Experience
Reports to: People Advisor Lead - APMT IMEA
Location: Bahrain

At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world.

You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace. APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!

PURPOSE

• Act as a first point of contact for Employees and take ownership of managing HR related query to conclusion in order to deliver a positive employee experience.

PRINCIPAL ACCOUNTABILITIES

• Ensure adherence to HR procedures, practices, directives, systems, and regulations.
  
• Support HR community with administrative and executional requiring face to face employee interaction i.e. wet signatures from employees, tasks related to frontline employees
  
• Solve HR queries online, on the phone or on site.
  
• Support training & change management activities, especially for frontline employees
  
• Manage case resolutions (opening, updating, escalating as needed, resolving, and closing)
  
• Guide employees and leaders in using self-service in Workday and other HR systems
  
• Manage HR data quality and perform transactions in Workday and other HR systems
  
• Handles the People function’s communications platform including drafting minor communications.
  
• Handles the Medical insurance processes, including but not limited to processing additions, deletions, and providing comprehensive assistance to employees in submitting reimbursement claims, data management for insurance policy renewal. Collecting, organizing, and cleaning up data to support the renewal process, providing necessary reports related to insurance members. Circulate medical insurance related updates and benefits to the employees. Collaborate with the Insurance team to organize semi-annual medical insurance awareness sessions.
  
• Prepares and maintains company’s Organizational Charts.
  
• Coordinate and administer onboarding and offboarding processes
  
• Supports the recruitment process by handling the pre & post recruitment requirements and onboarding logistics including but not limited to maintaining HR and recruitment files and records, conducting the Terminal’s induction, and ensuring the Checklist is completed.
  
• Supports in updating, reviewing, and translating HR SOP’s and documents whenever needed.
  
• Suports with the internal rewards process EX: Preparation of certificates/letters.
  
• Supports with People related data Ex: Monthly reporting / updating the Dashboards
  
• Prepare and handle HR documentation
  
• Maintains the Master Personnel File, ensuring that filing is current and up-to-date, and that file is properly always secured.
  
• Performs various administrative functions and may manage special projects, as assigned. EX: Support with people related activities that are driven by the People Function.
  

REPORTING AND SCOPE
Direct reports - None
The position reports to the People Advisor Lead.
Dotted line to the Head of the People Function .
The scope of the position is primarily local/domestic.

WORK/BUSINESS CONTACTS AND AUTHORITY
Internal:

• Senior Management team
• All APM Terminals Bahrain Employees
• HR Business Partner
• Payroll Team
• COEs

External:

• Ministry of labour & TAMKEEN Admin Team

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE
QUALIFICATIONS:

• Requires a college degree in HR or business.

EXPERIENCE:

• Two - Three years’ experience in an HR role; you could also have several years’ experience in a customer-facing service role and an interest in pursuing a career in HR
• Knowledge of local labor law
• Experience working with HR systems, preferably Workday, would be an asset.

SKILLS

• Detail orientation
• Result orientation
• Strong communication skills
• Customer Orientation
• Collaboration & Teamwork
• Process based outlook
• Stakeholder Management
• Drive to identify needs, investigate options, seek solutions and partner with other HR colleagues to resolve issues
• Ability to be an engaged member of a virtual team
• Excellent PC skills; must have a high level of proficiency in the use of MS Office, including Word, Excel and other related applications. Requires ability to learn to use an HR system for data entry and report writing purposes.
• Strong multitasker in administration and planning.
• Able to work independently as well as with others in a diverse and inclusive environment.
• Quick- learning ability about company business, culture and people.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.


We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .