Belgium Job Openings
Euronet – EFT Segment
ATM Operations Coordinator
Brussels
FULL TIME
October 31, 2024
The selected candidate will become a member of a strong team and will play an integral role in a Global Operations organization.
KEY RESPONSIBILITIES:
- Coordinate with 3rd party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations throughout Belgium.
- Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.
- Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.
- Be the First point of contact for the sales team during new ATM installations.
- Communicate with clients when/where needed.
- Organize and keep track of the ATM machines inventory and sites.
- Analyze ATM network performance, suggest improvements. Generation and maintenance of KPIs and reports (for clients or internal use).
- Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).
GENERAL REQUIREMENTS:
- University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
- 1-2 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
- Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset.
- Flexibility to travel across the country.
- Good knowledge of Microsoft Office tools.
- Fluency in English, both verbal and written.
- Eligible to work in the EU on full-time permanent basis without the need of employer sponsorship.
COMPETENCIES:
- Good communication skills.
- Ability to learn fast.
- Interpersonal, verbal, and writing skills to successfully interact with colleagues.
- Team spirit with the ability to work independently and take initiatives.
- Conceptual and structured work style, problem-solving and analytical skills.
- Focus and dedication in delivering quality, on time and under tight deadlines.
- Work within a dynamic and stable international environment.
- Excellent career prospects within a multinational organization with a leading position in the market and ambitious expansion plans.
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