Brazil Job Openings

Wipro Limited

DevOps Engineer

Curitiba

September 11, 2024

  • Curitiba, Brazil
  • Tech Hiring
  • 3106165
Job Description


Role Purpose
The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes


Do


Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
Plan and Execute the Dev Ops pipeline that supports the application life cycle across the Dev Ops toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring
Manage the IT infrastructure as per the requirement of the supported software code
On-board an application on the Dev Ops tool and configure it as per the clients need
Create user access workflows and provide user access as per the defined process
Build and engineer the Dev Ops tool as per the customization suggested by the client
Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
Leverage and use tools to automate testing & deployment in a Dev-Ops environment


Provide customer support/ service on the Dev Ops tools
Timely support internal & external customers on multiple platforms
Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
Ensure adequate resolution with customer satisfaction
Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
Troubleshoot and perform root cause analysis of critical/ repeatable issues


Stakeholder Interaction


Stakeholder Type

Stakeholder Identification

Purpose of Interaction


Internal

Dev Ops Lead Engineer/ Project Manager

Regular reporting & updates


Application teams/ owners, application developers, release managers

For end to end Continuous Integration, Continuous Deployment & Monitoring


External

Clients

To provide optimal support from time to time


Display


Lists the competencies required to perform this role effectively:
  • Functional Competencies/ Skill
    • Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Competent
    • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert
    • Technical knowledge - knowledge of various Dev Ops tools, customization and its implementation at the client site - Expert


Competency Levels


Foundation

Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.


Competent

Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.


Expert

Applies the competency in all situations and is serves as a guide to others as well.


Master

Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.


  • Behavioral Competencies
    • Execution Excellence
    • Passion for Results
    • Confidence
    • Client centricity
    • Formulation & Prioritization


Deliver


No.

Performance Parameter

Measure


1.

Continuous Integration, Deployment & Monitoring

100% error free on boarding & implementation


2.

CSAT

Timely customer resolution as per TAT
Zero escalation



Dev Ops

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
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