Descripción de la publicación:
Are you looking to broaden your professional experience?
Would you like to join a dynamic and inclusive team? This opportunity is waiting for you!
This is a hybrid role with the flexibility to work both virtually and from our Brasil office.

Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like

Aon is looking for a Business Client Leader. The role is responsible for leading Aon's relationship with its most strategic clients in Brazil.

• Drives business results for at least five enterprise customers, meeting metrics, retention and renewal per customer across all solution lines and geographies. Has detailed knowledge of global revenue and manages the worldwide project portfolio and investment for customers under responsibility;
• Creates, continuously updates and aligns resources to execute against the customer value creation model (ACL). Meets our Global Standards seamlessly, including bringing together all Aon and Client stakeholders to maintain a deep strategy and proper execution of our commitments and plans. This requires regular engagement around the presence of all stakeholders, in the client organization and an updated relationship mapping that is shared with all required teams;
• Influences all levels of Aon to provide the right internal resources and ensure excellent client service delivery by sharing strategy and planning with the Aon team, through regular check-ins and 90-day DAU client planning sessions;
• Aon IQ: strengthening it through formal training and knowledge sharing, in addition to day-to-day involvement and activities.
• In client planning across all geographies and solution lines, maintains a solid understanding of all Aon services and ensures that the client understands the full value delivered;
• He is a role model in teamwork, collaboration, integrity, humility and respect to deliver the best of our firm to our clients;
• Celebrates the successes and growth of our collective team to recognize the contributions and elevate the commitment of its members;
• Communicates effectively and gives/receives feedback to continually elevate team success.

How this opportunity is different


The main objectives of this role are: achieving retention and accelerated growth of AON's strategic clients through leadership, inclusion and trust building, cooperating with the different areas and colleagues of Aon, to maximize the positive impact on our clients. Accessing and investing time in building networks, focusing on key decision makers, as well as with all our clients' stakeholders, to gain a deep understanding of their business priorities. The role reports to the Regional Business Customer Leader and collaborates with the Business Customer Leads of the other sub-regions, industry leaders, solution lines, Marketing, Operations, commercial team, among others.

• 
  Industry IQ: deep knowledge and experience of the client's industry and ability to access Aon resources for the delivery of content and solutions by industry; understanding of industry issues, trends and problems, plus the ability to match those trends and issues, with relevant Aon solutions and resources;
• Relational Capital: Builds and maintains deep relationships with clients at the executive level across multiple buying centers, and uses that capital to understand objectives, influence client thinking, and create outcomes;
• Strategy Alignment: Fully understands the client's market environment and the client's strategic positioning; able to connect the client's strategy with all of Aon's capabilities;
• Consulting Skills: Identifies client needs and clearly articulates the problem to be solved; Recognizes challenges and barriers to solving them and marshals internal resources to achieve the client's desired outcome;
• Financial acumen: Develops a solid understanding of the client's finances and strategy and is adept at discussing this with the client and internal teams;
• Effective Communication: Listens and communicates with a client-centric strategic approach and adapts to the client's communication style; clearly articulates client needs and action items internally; builds consensus within Aon and the client's organization;
• Team Management: Strong influencing skills; Ensures progress on all client projects and creates alignment of internal teams on related work streams. Well versed in RFP finalist preparation, value articulation and facilitation of client discovery and actively participates and facilitates sessions that lead to improved business outcomes;
• Bachelor's degree or equivalent experience;
• Advance English;
• Experience in the industry, consulting, relevant experience with complex and global client management.

How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email Reasonable Accommodations@Aon.com
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