We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
About the SAP Internship Experience Program


The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.


Three reasons to intern at SAP

• 
  Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
• Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
• Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

About the team:


The Cash Collections Volume Team that is part of the SAP Global Finance Success center is responsible for managing the collection of unpaid invoices. The main focus is on reducing the days it takes to collect an invoice, thus improving the company's cash flow, for which a series of standardized tools and processes are used in order to achieve this objective. Cash Collections, in addition to having a very close relationship with customers, works closely with various areas within the organization such as Sales, Billing, Payment to Suppliers, Accounting and many others.


This role is characterized by well-defined and relevant tasks within the team. The collector will perform a job of high relevance for the company. Working closely with members who are highly experienced in the task. If what you are looking for is a new challenge in a highly trained and professional team to continue developing your professional career within the Administration & Finance Department, this position is for you!


What you’ll do:


Position Title: SAP i Xp Intern – Cash Collections Americas Volume Customers
Location: Sao Paulo, Brazil


In this role, you’ll:

• Manage and follow up on invoices receivable, both due and due.
• Contact customers to ensure a timely payment.
• Creation and distribution of extrajudicial collection letters within the pre-established term.
• Investigation, analysis and resolution of discrepancies of pending invoices.
• Close work with internal and external clients.
• Escalation of cases where management is blocked to ensure the fluidity of the process.
• Account statement reports to be sent to clients.
• Monitoring of standard processes and use of corporate tools.
• Identify areas for improvement in the processes
• Respond to customer inquiries and questions about billing issued.
• Problem solving with clientes.
• Other tasks relevant to the resolution of problematic situations that generate cash flow.

Who you are:


We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Currently studying a degree on Business Administration, Accounting, Economics or equivalent
• Experience in Accounts Receivable and/or related administration and finance areas are nice to have, not expected but is consider a as a plus.
• Fluent written and oral English (any other language knowledge is a plus).
• Spanish skills are a plus.
• High problem solving capacity
• Accounting knowledge
• Focus on the customer and quality
• High degree of communication and good handling of it (verbal and written)
• Work under pressure, by objectives and oriented to results
• Principles of security and information technology
• Commitment
• Collaboration and teamwork
• Analytical capacity
• Know how to organize and have a positive attitude such as "you can"

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 405592 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.