Brazil Job Openings

Amazon Servicos de Varejo do Brasil Ltda.

Senior Product Manager, Alexa Brazil

São Paulo

FULL TIME

November 22, 2024

5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree or equivalent
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience owning technology products
Strong analytical skills, ability to produce, interpret and draw conclusions from complex data
Demonstrated ability to solve problems and translate customer needs into projects using creative thinking and innovation
Experience thinking strategically and executing tactically, with the desire to roll up your sleeves
Demonstrated ability to quickly learn and adapt to new digital tools for process optimization and reporting
Strong verbal and written communication skills
Fluent both in English and Portuguese

Are you passionate about cutting edge technologies such as artificial intelligence and ambient computing? The Amazon Alexa International team is looking for a Senior Product Manager to improve and invent the Alexa customer experience for Brazilian Customers. As a Senior Product Manager, you will have a wide set of responsibilities to ensure our customers are delighted, including launching new Alexa powered devices and experiences and making Alexa continuously smarter. This role is equal parts business strategy and product definition/delivery. You will need to thrive and deliver results in a highly ambiguous, fast-paced, and dynamic business environment – operating at all levels of the organization. The ideal candidate will use a combination of outstanding analytical skills, cross-functional understanding, business judgment, and strategic thinking to define the programs that improve Alexa BR Customer Experience. You will work closely with many partners such as business development, solutions architects, finance, engineering, tax, accounting, and legal to ensure customers have access to a world class Alexa experience in the BR.

Key job responsibilities

Define user needs and identify gaps, features enhancements and opportunities to grow the business.
Define creative, high-quality, simple product roadmaps based on team strategy and vision.
Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application.
Manage prioritization and trade-offs among customer experience, performance and operational support load.
Continuous monitor customer experience performance, identify gaps and improvement areas and build improvement plan.
Work closely with engineering teams and program management to deliver products to the market.
Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals.

About the team
The Alexa BR team’s mission is to deliver products and services with a delightful and locally relevant experience for Brazilian customers. We work on everything from product launches (like launching new Echo devices), to new partnerships (like working with external partners to make their services available through Alexa), to more consumer-focused campaigns. The Alexa BR team is an essential part of helping customers feel that Alexa is a trusted companion in their daily life.

Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Experience in communicating with technical and non-technical stakeholders at all levels across multiple business units
Experience in start-up type environments or short-cycle businesses
Knowledge of LLM and Generative Artificial Intelligence

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