Employment Opportunity
Job Title: After Hours Coordinator
Status: Part-Time, Temporary
Contract Length: 9 Months
Union: Not Applicable
Location: Remote
Minimum Hours: 20 Hours per week
Schedule: Rotating Schedule
M-F 6:00 am to 8:30 am
M-F 4:30 pm to 12:00 am
Sat-Sun 6:00 am – 3:00 pm
Sat-Sun 3:00pm -12:00 am
Rate of Pay: $16.55 per hour
Department: Scheduling
Supervisor: Manager, Service Excellence
Duties:

• Ensure that calls from staff related to coverage request changes due to illness or other unplanned circumstances are addressed, with replacement coverage sourced and secured with minimal disruption to scheduled client support services;
• Respond to scheduling inquiries from clients;
• Ensure that all vacancies in the service schedule are filled in a timely manner;
• Primary liaison with purchase of service agencies as may be required;
• Escalate emergency related calls, as required, to the on call Supervisor;
• Maintain the scheduling software and related booking availability data in an accurate and timely manner based on the needs of clients and staff.

Requirements:

• Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine.
• Completion of post secondary or equivalent education in relevant social service, administrative or business applications is required;
• Previous scheduling experience an asset.
• Previous data entry experience along with a good working knowledge of computer software such as, but not limited to, Word & Excel is essential;
• Excellent organizational skills, attention to detail as well as the ability to take initiative required;
• The ability to communicate effectively and establish rapport with staff and a wide variety of clients is essential;
• Previous experience working with adults with physical disabilities ideally within the community setting is preferred
• Applicants must declare whether a) a family member is assigned to work at the same physical location and/or b) whether the position will be reporting to a family member as outlined in HR Policy, Restrictions- Family Members (HR-B4-01).
• Legally entitled to work in Canada.

This is a great opportunity for a qualified, highly motivated individual looking to broaden their scope of responsibilities and more fully utilize their skills in a management role within a leading healthcare sector organization.
Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.
Job Type: Part-time
Pay: $16.55 per hour
Schedule:

• Monday to Friday

Education:

• Bachelor's Degree (required)

Work Location: Remote