Canada Job Openings

Walmart Canada

Associate Manager, Digital Experience-2

Mississauga

FULL TIME

October 10, 2024

Résumé des fonctions...
The Associate Manager, Digital Experience leads planning and delivery of their portfolio of critical site experiences. Through their vision, research, planning, and strategy, customer experiences will be created and managed through ongoing partnership with key site stakeholders including merchants, marketing, and technology. The Associate Manager, Digital Experience creates a truly frictionless online shopping experience, and helps customers shop products they want on Walmart.ca, to save time and money, and live better!
Ce que vous ferez...
1. Site Experiences design and execution:
  • Develop experiences across Walmart.ca to ensure it best reflects core messages for our customers
  • Brief key delivery teams on elements required to bring experiences to life, and program manage those elements from strategy through to deployment
  • Research, document, and maintain best practices for digital and mobile across key experiences
  • Develop plans to showcase key priorities across the entire digital customer journey to drive awareness and engagement
2. Path to purchase improvement:
  • Analyze and improve customers’ path to purchase, and navigational metrics
  • Browse experience: manage various pages and customer flows, while optimizing navigational elements and customer messaging based on site data
  • Site search experience: understand customer search behavior and keywords/queries to optimize the experience within the search result pages, and improve conversion (visual navigation, filters, synonyms, re-directs and auto-directs, boosting, etc.)
3. Performance and analytics:
  • Monitor page performance and implement optimizations based on data driven analysis.
  • Leverage data sources from web analytics, customer research, vendor partners, and industry reports to constantly improve customer satisfaction
4. A/B tests and optimization:
  • Support the development of testing/experimentation plans with your team to iterate on site experiences and constantly enhance customer engagement
5. Strategic partnership with internal stakeholders:
  • Partner with various internal teams (merchants, marketplace, marketing, SEO etc.) to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.
  • Communicate and interact effectively with leaders across all functional areas.

Qualifications
· 3-5 years of experience with online product merchandising
· Solutions-oriented with a proven track record of taking ownership and driving results
· Ability to think strategically and execute tactically
· Excellent interpersonal and communication skills
· Detail oriented and focused on quality
· Proven analytical skills, able to transform data into insights and actions.
· Ideal candidate will have experience with: o Web analytics tools such as Adobe analytics, Google analytics, Content square o Microsoft Office tools o Project management tools (Jira & confluence, Wrike, Planner) · Demonstrated ability to manage a variety of diverse requests, priorities, and tasks
· A strong, creative problem solver who is self-motivated and tenacious when tackling tough issues
· A team player with energy and enthusiasm and a high tolerance for change


Compétences minimales...
Indiquez ci-dessous les compétences minimales requises pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences minimales.
Age – 16 or older
Compétences recherchées...
Indiquez ci-dessous les compétences recherchées facultatives pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences recherchées.

Comme requis par la loi, Walmart offrira des accommodements pour les besoins des associés avec des incapacités.

Emplacement Principal...
1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada
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