Canada Job Openings
Consolidated Fastfrate Inc.
HIRING AN ADMIN ASSISANT FOR CANADA DRAYAGE INC (CDI)!
Dartmouth
FULL TIME & CONTRACT
August 14, 2024
Written Summary of Job Description
The Operational Administrative Assistant will provide a variety of administrative functions including but not limited to, taking customer calls, helping with Order Entry and Dispatch duties. This role includes providing support in a fast paced, high-call volume office environment and will assist in completing operational tasks, data entry tasks, and communicating with our customers in a timely and accurate manner.
* Contingent hire with potential for full-time permanent employment. *
Core Competencies
- Experience in the transportation industry
- Customer Focused
- Excellent Communication
- Ability to multitask
- Excels in fast paced environments
- Problem Solving
- Strong computer skills
- Self-motivated
- Track shipments from pickup through delivery for accurate, up-to-date information can be provided regarding any shipment
- Advise customers about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards that may cause delays in deliveries or pickups
- Conduct a real-time transportation database reflecting rates, equipment, origin/destination pairs, fuel surcharges, carrier insurance, etc.
- Receive and process transportation requirement requests from customers
- Adhere to corporate and departmental policies and procedures
- Update customer data where required
- Performs other duties as required
- Performs various clerical duties as needed by the branch manager
- Pick up order entry and track and trace duties
- Provides regular delivery status updates to all parties as requested
- Must have Transportation industry knowledge and experience (i.e, Freight tracking, planning, invoicing, and other admin duties)
- Customs knowledge and experience an asset
- Computer skills - Outlook, Excel, Word
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Able to work well under pressure
- Clean Criminal Record
- Flexible, able to deal with change
- Strong attention to detail
- Very organized, with excellent multi-tasking and problem-solving skills
- Excellent customer service/communication skills
- Strong work ethic and positive team attitude
Pay: From $20.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
- Secondary School (preferred)
- Administrative experience: 1 year (preferred)
- Transportation management systems: 1 year (preferred)
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