Canada Job Openings
TechConnect
In-Home Telecom Technician
Calgary
FULL TIME
September 9, 2024
Compensation: $30.00-$40.00 hour (possibly more). Paid out in piece-rate fashion based on a technician rate sheet that will be provided to all short-listed candidates.
Please note: This is a sub-contract position; successful candidates must provide their own work vehicle with a ladder rack and tools.
In this role, you will:
- Provide exceptional customer experience in all inter-actions, in a polite professional courteous manner
- Install all equipment and cables with due diligence and pride in workmanship
- Educate customers on the full functionality of their new products and services
- Apply technical and problem-solving skills to identify and fix customer service problems in the home
- Promote and sell new products and/or services to customers where appropriate
- Drive with care and attention and follow all posted signage en-route to complete calls
- Provide an overview of the work scope for the customer if available before proceeding to complete installation
- Handle with care and be accountable to maintain all company tools, equipment, and vehicles, including the customers residents’ premises
- Having flexibility to work later than scheduled to complete work orders that are in high demand for installation or resolution.
- Always being Safety Conscious and able to adhere to an intensely structured safety program
- Experience operating everyday hand tools safely and confidently
- Maintain a valid Class 5 driver’s license and provision of a clean driver’s abstract (within the last 6 months)
- Physically fit enough to lift and carry 70lbs
- Can perform duties in many challenging environments including outdoors and from heights
- A strong technical aptitude and general interest in the field; must enjoy working with technology
- Excellent communication skills, both written and verbal
- Self-organized with the ability to prioritize and balance workloads without oversight
- Safety Conscious Attitude with a Customer Focus Personality
- Must be legally entitled to work in Canada
- Exceptional cleanliness and high organizational standards
- Previous experience working in an outdoor environment independently
- A strong technical aptitude, able to work with ladders, tools, and minimal supervision
- Working at heights is a MUST and installers must be comfortable with ladder handling
- Ability to manage a physically demanding position which involves sitting, standing, bending, climbing, lifting, and working at heights
- Previous experience with TELUS or Shaw is an asset
- Strong verbal and written communication skills
- Strong computer skills
- Must be willing to travel to various locations from time to time
- Self-motivated, ability to prioritize and organize workloads
- Criminal Background check and a Drivers Abstract will be required upon hiring
- Aerial Lift certificate
- WHMIS and Power Awareness certification are assets
- Defensive driving certification
- First Aid Level 1
- Traffic control, TCP/TMP
Pay: $30.00-$40.00 per hour
Schedule:
- Day shift
- telecommunication: 1 year (required)
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