Job Summary

The incumbent will be an expert in the game of golf and related products and services with an extensive background in club fitting, a thorough understanding of the golf swing; and a demonstrated knowledge of the science of golf as it relates to club performance, custom fitting, tools and technology.
Job Responsibilities:
Custom Fitting:

• Deliver a best-in-class premium club fitting experience to Golf Town’s customers
• Assist in planning and coordinating the training schedule with the Director of Instruction (“DOI”)
• Work with the DOI and merchandising teams to maintain the correct assortment of custom club fitting products and tools
• Work together with other departments (e.g. marketing, visual, etc.) to ensure the CFC reaches and exceeds its objectives
• Develop and maintain effective partnerships with customers and all store employees
• Oversee and manage the entire stores custom orders from the date of purchase to delivery
• Maintain a high level of product knowledge in order to assist customers by being able to recommend the correct product to enhance player performance
• Performs other responsibilities as required

Facilitation:

• Run in-store product knowledge, training sessions and workshops.
• Facilitate training via technology (i.e. webinars, conference calls, e-learning, etc.) and multi-media presentations (images, audio, and video).
• Administer “Master Fitter Certification” sessions.

Essential Requirements and Qualifications

• Must be an avid golfer with strong technical knowledge of equipment.
• Experienced (“Master” level) club fitter (vendor, green grass, or retail) with demonstrated proficiency in club fitting and building
• Experience with various club fitting and lunch monitor technologies
• Foresight PEAK™ Level 1 Certified Professional Training
• In-depth knowledge of golf club delivery and golf swing mechanics
• PGA of Canada designation an asset or demonstrated ability to pass the PGA of Canada Playing Ability Test
• Ability to speak French an asset
• 5-7 years’ experience in club fitting
• Experience and/or working knowledge of retail operations
• Ability to work cross-functionally
• Superior organization, planning and time-management skills
• Excellent communication skills – both written and oral, to all levels of the organization
• Ability to work independently with minimal supervision
• Ability to travel (25%)