• Base salary + commission + 4 weeks paid vacation + more!
• Saa S organization on an exciting journey of international growth
• Purpose driven company where you can make a difference and grow your career

Bring your exceptional customer service skills to this key role with Storypark, supporting customers across the North American market.
About Storypark
Storypark creates tools for educators, early childhood education services, and families to collaboratively document, share, discuss, and strengthen the learning and development of children. Our purpose is to help every child fulfil their unique potential by connecting and empowering the community around them.
We are well-established as market leaders in the early childhood online education space in New Zealand and Australia. Now, we’re on a mission of global expansion to deepen the impact our product creates. Our head office is located in Wellington, New Zealand, and we also have a Canadian company registered in Ontario with team members in the GTA.
Your mission
As our Outbound Sales Development Representative your role is to support the Sales team through proactive engagement with prospects, setting meetings in the Account Executive’s diaries, starting conversations, and managing the pipeline of prospects. You’ll also be responsible for uncovering new leads and engaging in conversations with interested parties to expand our customer base, as well as keeping across competitors and trends in our sector.
Your role will look a bit like this:

• Executing a high volume of outbound calls to prospective customers
• Targeting potential new customers by building out and connecting with your own lead list
• Creating tailored emails to connect with potential customers
• Scheduling meetings for the Account Executives
• Collaborating with the marketing team on campaigns, including sharing insights you’ve gained through conversations
• Connecting with customers in a meaningful way, bringing our brand and values to life
• Promoting our products and services as our product continues to evolve
• Maintaining a high level of accuracy in our CRM Hubspot.

Our team has had success in Canada already and have some leads identified (and ready for you to chase!) across the North American market.
What you’ll bring:
You’ll be highly motivated in your work, bringing a natural curiosity and ability to engage with customers to build rapport. You’ll love a challenge and will be driven towards achieving results and hitting your targets. Technology will come easily to you, and you’ll have no trouble picking up new concepts and articulating these to your customers. You will also have:

• 1-2 years of experience in a customer service or account management role; you may even be looking to change careers towards account management or sales
• A passion for making a difference and delivering outstanding service
• Detail-oriented, organized, with the ability to deliver results under pressure
• Outstanding communication and people skills; confidence to make a cold call and strike up rapport
• Ability to work independently
• A drive to hit your targets, to add to the success of the team
• Curiosity; you’re brave enough to ask questions (and you know what the right questions are!)

Working at Storypark
We strive to create a respectful, caring, safe and inclusive culture and are proud to be an equal opportunity employer. We love that we can celebrate different perspectives, this makes us a stronger team.  We welcome people from diverse backgrounds to join us.
In joining our team you’ll enjoy:

• Broadband allowance
• Remote role with regular office catch-ups (once a month) and events in GTA with Canadian and New Zealand team members
• Salary range starts at $50K + commission (and targets that are achievable!)
• 4 weeks of paid vacation annually
• Insurance Benefits programme with Canadalife: health (incl vision), dental, life, LTD
• Career development pathways
• Birthday leave. Enjoy a paid day off for your birthday
• Knowing your work is making a difference to children, families and educators across Canada
• Regular compensation reviews - great work is rewarded!

We think you’ll like it here, a place where your own potential will be nurtured as you play an instrumental part in our customer’s experience and our growth in Canada.
What next?
We’ve partnered with Kin to fill this exciting role.  If you want to play an instrumental part in supporting awesome products that really make a difference, then click apply now or contact tracey.fletcher@kin.co.nz for more information. We’ll be reviewing applications as we go, so apply today. Applications close as soon as we find the right candidates.
Note that we’re ideally looking for a start date of January 6 or 13 and this role includes a two-week in-person onboarding period, either in Hamilton or Central Toronto.
Job Type: Full-time
Pay: $50,000.00-$80,000.00 per year
Additional pay:

• Commission pay

Benefits:

• Dental care
• Life insurance
• Paid time off
• Vision care
• Work from home

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customer service: 1 year (preferred)