The Pharmacy Assistant is responsible for assisting in the clerical duties involved in the daily operations of the pharmacy
Education/Experience:

• Six Months of Pharmacy Assistant Experience In Canada is required
• Kroll Experience is an asset

Major Responsibilities:

• Answers phones in a professional and courteous manner. Directs all calls appropriately and takes accurate messages.
• Greet patients promptly and obtain their prescription information
• Process and package prescriptions accuratley and efficiently
• Enter in patient demographics and create patient profiles accurately
• Accurately adjudicate prescriptions through third parties
• Cash out patients
• Manage inventory
• Understands and adheres to all laws and privacy standards
• Understands and adheres to company policies and procedures.
• Meets expectations for customer/patient satisfaction and anticipates customer/patient needs.
• Refer to the pharmacist for any clinical inquiries
• Manage patient questions both in person and on the phone
• Handles customer/patient complaints in a fair and empathetic manner.
• Effective written and oral communication skills.

Job Types: Full-time, Part-time
Benefits:

• Flexible schedule
• On-site parking
• Store discount

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Milton, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Kroll Software: 1 year (preferred)
• pharmacy assistant in CANADA: 1 year (required)

Job Types: Full-time, Part-time
Pay: $18.00-$20.00 per hour
Benefits:

• Flexible schedule
• Store discount

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Kroll: 1 year (required)
• pharmacy assistant in CANADA: 1 year (required)

Work Location: In person