1-YEAR CONTRACT POSITION
Location: Toronto, ON M5C 1C4
Department: Production
Reports to:Manager, Operations
Job Summary: As part of the Production Team, this position carries out the day-to-day tasks relating to print production, fulfillment, and Health & Safety. Production Support is a busy and varied role with opportunities to hone and/or develop skills in print production, order fulfillment, and administration.
*This is an essential services role and the successful candidate will be required to work onsite five (5) days per week.
DUTIES & RESPONSIBILITIES
Print Production

• Obtain quotes for external print jobs and place orders, as required.
• Handle production request workflows from top to bottom as assigned by the Production Lead.
• Preflight art files (pdf, doc, psd, etc.) as required for print on four colour digital presses.
• Provide proofs to requesting party and record approvals.
• Colour/white balance calibration of presses as needed.
• Meet production schedule as outlined by Production Lead and Manager, Operations.
• Maintain and update production request status on production boards.
• Cut, punch, bind, and package print jobs as per PO requests using cutter, wire-o binding machine, digipunch, and shrink wrapper.
• Packing of completed jobs for shipment or onsite storage as per PO request.
• Ongoing preventive maintenance and cleaning of digital presses and associated work areas.

Fulfillment

• Pick and pack orders accurately using proprietary software tools.
• Prepare and send regular mail and arrange for couriers as needed.
• Relying on proprietary software tools, prepare and maintain activity reports relating to fulfillment and production requests.

Inventory Control

• Organize and maintain orderly storage of texts and fulfillment related items in storage rooms.
• Coordinate with Finance Team on monthly inventory counts and assist Production Lead/Manager, Operations with inventory control, including participating in monthly meetings, communicating stock levels to Production Lead, tracking of products to be written off, and destroying/disposing outdated products.

Facilities

• Provide backup or additional facilities support as needed.
• Provide backup support for office/Production team supply ordering.

Health & Safety

• Work with Manager, Operations on Health & Safety Committee by:
• Assisting with maintenance of records for evacuation/fire drills.
• Maintaining first aid supply inventory.
• Assisting with keeping all Health & Safety documents/reports up to date.
• Coordinating safety checks.

SKILLS & QUALIFICATIONS

• Strong desire to positively contribute to the team’s goals of meeting production levels and fulfillment accuracy.
• Communicate effectively to all levels of internal and external contacts verbally and in writing.
• Adhere to departmental and organizational procedures and workflows and follow health & safety guidelines.
• Detail oriented with excellent time management skills and can focus in a busy work environment.
• Dependable and flexible to work around meeting/event schedules.
• Willing to work around blackout periods (vacation must be planned outside of these dates).
• Experience using EFI Fiery RIP.
• Highly skilled in Microsoft Office applications and would consider themselves to be, at minimum, an intermediate user.
• Recognizes the importance of handling sensitive information with discretion and will respect confidentiality.
• Regularly lift up to 50lbs.
• At least two years of experience in one or more of the following areas: print production, fulfillment, customer service, or administration.

TO APPLY: Qualified applicants please submit a resume and cover letter to prior to November 27, 2024.
The Insurance Institute welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. We thank you for your interest, however, only those candidates selected for an interview will be contacted.
Job Type: Fixed term contract
Contract length: 12 months
Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Do you have at least 2 years of experience in one or more of the following areas: print production, fulfillment, customer service, or administration?
• Do you have experience using EFI Fiery RIP?
• Are you highly skilled in Microsoft Office applications, at a minimum an intermediate user?

Work Location: In person
Application deadline: 2024-10-27