Canada Job Openings

Marriott International, Inc

Rooms Supervisor - Overnight Shift

Charlottetown

FULL TIME

October 11, 2024

Additional Information Health, Dental, Pension, Discounted Fitness and Parking.
Job Number 24177669
Job Category Rooms & Guest Services Operations
Location Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY


Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.


Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.


PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None


The pay range for this position is $21.00 to $21.00 per hour.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


Notification to Applicants: Delta Hotels Prince Edward takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email Canada Application Accommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.


Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
New Job Alerts
Career Connections Canada Inc.

Electrical Assembly Technician / Electrical Wiring Technician (Non-Engineering)

Milton

FULL TIME

November 26, 2024

View Job Description
OSL Direct Services

Associé aux Ventes Sans-Fil

FULL TIME & PART TIME

November 26, 2024

View Job Description
Eassons Transportation Group

Truck Driver (AZ Class Experience Required + Cross Border)

Brampton

FULL TIME

November 26, 2024

View Job Description
Sister Sophie Ltd.

English Instructor - K12

Markham

FULL TIME & PART TIME

November 26, 2024

View Job Description
Robert Half

CONTROLEUR

Pointe-Claire

November 26, 2024

View Job Description
Looking for similar job?
Marriott International, Inc

Rooms Controller

Markham

FULL TIME

October 19, 2024

View Job Description
Presteve Foods Limited

Forklift Driver/Receiving/Cutting Rooms

Wheatley

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Rooms Operations Supervisor

Vancouver

FULL TIME

November 25, 2024

View Job Description
Verve Senior Living

Environmental Services Supervisor - Four Elms

Thornhill

FULL TIME

September 20, 2024

View Job Description
Triple-O's

Supervisor/Team Leader

Edmonton

September 22, 2024

View Job Description
Indian Grocers Waterdown

Grocery clerk supervisor

Waterdown

FULL TIME

September 22, 2024

View Job Description
See What’s New: Marriott International, Inc Job Opportunities
Marriott International, Inc

Reservations Agent - Protea Hotel Kimberley

Kimberley

FULL TIME

November 18, 2024

View Job Description
Marriott International, Inc

Food & Beverage Service Expert (Waiter) - Protea Hotel by Marrriott Mirdand

Midrand

FULL TIME

November 18, 2024

View Job Description
Marriott International, Inc

Commi Chef - Protea Hotel by Marriott Midrand

Midrand

FULL TIME

November 18, 2024

View Job Description
Marriott International, Inc

Reservations Agent - Cape Town Marriott Hotel Crystal Towers

Cape Town

FULL TIME

November 15, 2024

View Job Description
Marriott International, Inc

Guest Experience Expert (Receptionsit) - Protea Hotel by Marriott Breakwater Lodge

Cape Town

FULL TIME

November 15, 2024

View Job Description
View More Jobs by Marriott International, Inc
New Job Alerts
Career Connections Canada Inc.

Electrical Assembly Technician / Electrical Wiring Technician (Non-Engineering)

Milton

FULL TIME

November 26, 2024

View Job Description
OSL Direct Services

Associé aux Ventes Sans-Fil

FULL TIME & PART TIME

November 26, 2024

View Job Description
Eassons Transportation Group

Truck Driver (AZ Class Experience Required + Cross Border)

Brampton

FULL TIME

November 26, 2024

View Job Description
Sister Sophie Ltd.

English Instructor - K12

Markham

FULL TIME & PART TIME

November 26, 2024

View Job Description
Robert Half

CONTROLEUR

Pointe-Claire

November 26, 2024

View Job Description