Part-Time, On-Call Shuttle drivers are needed for wedding transportation, airport shuttles, golf transport, dinner transport, group bus and van rentals, plus concerts, parties, and self-guided wine transportation. In the winter, we deliver ski shuttles and transfers to over 50 Heli-Ski, Cat-Ski, ski resorts, and airports throughout southern British Columbia.
COMPENSATION
In 2023 the average compensation equalled $41 per hour. Our shuttle driver compensation package begins with a basic $19 an hour wage, plus guaranteed gratuities (averages $20/hour), a shift differential, plus various commissions, spiffs, and performance bonuses. PLUS there’s uncalculated additional gifts and gratuities at our guests’ discretion.
WORK-LIFE BALANCE
We understand the importance of a flexible schedule for work-life balance. For every tour or trip, we email you an invitation first – you accept or decline according to YOUR schedule. Basically, you let us know what your availability is and we’ll do our best to keep you busy based on customer demands.
DRIVER’S LICENCE
Successful candidates should have a clean Class 1, 2, or 4-Unrestricted BC Driver’s License. If you don’t have a Class 4-Unrestricted BC Driver’s License but you’re the right person, we can help you successfully acquire the licence.
THE COMPANY’S REPUTATION
Founded in 2016, Cheers Okanagan Tours and Transportation quickly vaulted from 124th place to first place on Trip Advisor®. Since then, Cheers has consistently demonstrated excellence, earning the prestigious Trip Advisor Travelers' Choice Award annually. Cheers is among the top 10% of listings on Trip Advisor globally and the leading tour and transportation service locally. With over 600 5-star testimonials, Cheers is renowned for delivering extraordinary transportation and tour experiences.
Highly respected in BC's Tourism, Ground Transportation, and Wedding industries, Cheers Okanagan Tours and Transportation is building an uncommon company culture that focuses on the care and success of our 1) employee-partners, 2) customers, 3) vendors, and 4) neighbors. Helping people thrive differentiates our business.
THE COMPANY’S VALUE PROPOSITION
Customer loyalty, an unblemished safety record, robust accolades for our friendly, knowledgeable employee-partners and unparalleled communication all point to a culture of uncommon (shameless) customer enthusiasm. Relentlessly caring, constantly going the extra mile, and a notable commitment to safety differentiate our business, distinguish us from competitors, and clarify why we’re the best choice.
THE OWNERS
Years of volunteering our time in remote developing countries plagued by conflict and natural disasters assisting victims rebuild their lives was intensely fulfilling. Later, adopting Haitian brother and sister twin orphans, training them up and watching them volunteer in orphanages in Zambia and Haiti as adults was powerfully inspiring. Helping people to feel cared for, valued, and respected permeates the Cheers! culture.
THE COMMUNITY
Our employee-partners share the bond of caring deeply for humankind. We’re pleased to support kind and compassionate organizations such as Freedom’s Door, Mamas for Mamas, Dreams Take Flight, Cops for Kids, and others with our time, talent, and treasure.
ABOVE AND BEYOND
Cheers! has been known to all of a sudden rescue over 155 forsaken travelers on Christmas Eve from the Vancouver Airport (YVR) and safely deliver them to the Okanagan as seen on Castanet. With the Kelowna Airport (YLW) closed due to severe weather, we swiftly delivered a nurse practitioner from Oyama to the Calgary airport (YYC) to catch a flight to the Northwest Territories so that a remote community's healthcare facility wouldn’t be closed for weeks. Due to a diverted flight into YLW originally headed for the West Kootenay Regional Airport (YCG), we rescued 13 stranded travelers and swiftly delivered them to Nelson, BC. We abruptly drove to the Kamloops airport (YKA) from Kelowna to rescue five marooned Heli-Skiers and safely deliver them six hours to the east in Kaslo, BC. Suddenly drive 13 hours from YLW to Mike Wiegele Helicopter Skiing in Blue River, BC, and back to rescue 20 stranded Heli-Skiers. Dash to Vancouver from Kelowna, pick up a stranded Australian family, and then safely deliver them to Sun Peaks Ski Resort and return to Kelowna—all in one fell swoop—on Christmas Eve. All of a sudden transporting Vernon’s W.L. Seaton Secondary School’s choir on the eve of their performances at Black History Month celebrations in Vancouver when their local transportation abruptly cancelled on them at the last minute in 2017. Unexpectedly transferred the headlining act for the Shambhala Music Festival from YLW to their hotel at Red Mountain in Rossland. Swiftly rescued an Ottawa family of 7 that urgently needed to go to the Vancouver Airport (YVR) from West Kelowna due to an unexpected, last-minute flight cancellation. Spontaneously drove 13 hours to help 16 US golfers get to Seattle (SEA) to catch their flights home because the Kelowna airport suddenly closed due to forest fire smoke in 2018. A recent story is about safely transporting eight Edmonton school teachers all of a sudden who were stranded in Penticton with no flights available due to extreme Okanagan forest fire smoke, and delivering them safely home to the ones they love—a 12-hour drive away. Erin commented the next day, “I have never been so happy to hug my kids!” Due to smoke and cancelled flights, we suddenly were transporting busloads of workers between YLW and Abbotsford (YXX) twice a day. Overnight in August 2021, we suddenly began shuttling dozens of RCMP twice a day between their Kelowna accommodations and the Vernon Detachment as the White Rock Lake wildfire levelled structures in Ewings Landing, Killiney, around Monte Lake, and in the Paxton Valley. And again in 2023, we swiftly pivoted to transporting numerous RCMP twice a day between their Kelowna accommodations and the West Kelowna Detachments from August 23 to September 12 due to the Mc Dougall Creek, Wildfire. These are just a few examples of when our business has gone above and beyond to help.
MOST DAYS
Ranked Top 10% Worldwide on Trip Advisor® (and #1 locally! ), most days we simply wow our guests with uncommon customer service, getting them safely to where they need to be or safely home to the ones they love. This includes irreproachable communication; safe, clean, reliable vehicles; and fun, safety-conscious, knowledgeable service aficionados who go above and beyond for our customers, vendors, neighbors, and their fellow employee-partners. Helping people thrive differentiates our business.
A LEGITIMATE OPERATOR
Properly insured and legislatively compliant, Cheers Okanagan Tours and Transportation is a legitimate operator. We are BC Passenger Transportation Licenced (PT 72224), National Safety Code, and Transport Canada Certified (202445168). Moreover, we take our guests and employee-partners’ safety and travelling comfort very seriously. Please read about our fleet and safety program here. https://cheersokanagantours.com/fleet/
A CULTURE OF DISCIPLINED EXCELLENCE
Any exceptional enterprise depends first and foremost on having self-managed and self-motivated people—the #1 ingredient for a culture of disciplined excellence. We believe that when you have disciplined people, you don’t need hierarchy. When you have disciplined thought, you don’t need bureaucracy. To be blunt, there’s no need for micromanaging when everyone has their sh*t together and lives in a responsible and mature way. The right people here are productively neurotic, self-motivated, self-disciplined, and compulsively driven to do the best they can because it’s simply part of their DNA.
Speaking of DNA, we’ve come to understand the absolute necessity of exclusively hiring people who already have a predisposition to our core values. We are not interested in persuading or mentoring people to share our core values. You do, or you don’t. No pressure.
OUR CORE VALUES – THE ESSENTIAL QUALIFICATIONS
1.) You care – it’s in your DNA. You are known to be a kind, caring, compassionate, charitable, selfless, bighearted, humanitarian. (It’s a trait – not an aspiration.)
2.) You go the extra mile – it’s in your DNA. You regularly go above and beyond, typically achieving your goals, and improving the companies you work for. As a high performer, you are a relentless champion of honesty and integrity; you behave honorably, exhibit strong ethics, and show evidence of responsibility and determination.
KEY ATTRIBUTES OF THE RIGHT PEOPLE
In addition to already having a predisposition to our core values, the key attributes of the right people here often include being personable, courteous, witty, charming, sociable, selfless, authentic, caring, safety-conscious, and reliable. Moreover, the right people here are non-smokers, well-groomed (tidy, smart, and dapper), and have fresh breath. The right people here enjoy continuous learning, intellectual stimulation, and a sense of purpose. Your years of valuable life experience are highly regarded.
OTHER OPPORTUNITIES
Do you love our culture of care and success and want to grow with us? Steady business development creates new opportunities. I.e., Administrative Assistants, Sales Team, SEO, IT, Graphic Design, Social Media, Public Relations, Branding, Marketing, Wine Tour Manager, Shuttle Driver, Wine Tour Guide, Event Organizer, Dispatcher, Fleet Detailer, Fleet Manager, Office Manager, Logistics, Operations, Human Resources, Wedding Transportation, Winter Transportation, Product Development, and more.
HOW TO APPLY
1) SEND AN INTRODUCTORY LETTER OR A “PERSONAL VALUE PROPOSITION.”
Please email allen@cheersokanagantours.com a memorable introduction letter to you, your character traits, and innate capabilities, describing how they would prove advantageous to our customers and the company.
What have you done that you’re exceptionally proud of? If you’ve earned the title of best boss, best mom, best dad, best counsellor, best coach, MVP, best teacher, best leader, best employee, miss congeniality, etc., say so. Where possible, be sure to include any testimonials.
You don’t need to, but if you want to go "PRO," check out this article: “Personal Value Proposition Example (With Template)” If unable to go direct, search the title in your browser.
Although conveying your pride, self-respect, self-esteem, honor, privilege, and dignity is somewhat of an art, nevertheless, we need a fascinating reason to consider interviewing or hiring you. Now is the time to break out the accolades, testimonials, references, plaques, and trophies. What acts of selflessness are you most proud of? What have other people said about you? “Let another praise you, and not your own mouth; a stranger, and not your own lips.” Ancient Hebrew Proverb.
2) SEND A RESUME
In addition to your introductory letter or “personal value proposition," please include a copy of your resume. A simple resume is adequate. However, if you want to go “PRO” and craft a results-oriented resume that focuses on quantitative (measurable) accomplishments, please do so.
Check out this article from INDEED on What Is a Results-Oriented Resume? (And How to Write One). If you are unable to go direct, search the title in your browser.
3) SEND A COMMERCIAL DRIVING RECORD AND INSURANCE HISTORY or a Class 5 driving record if you don’t yet have a Commercial Driver’s Licence
For your Class 1, 2, or 4 Unrestricted BC Driver’s Licence Go to: https://onlinebusiness.icbc.com/clio/ Follow the prompts on each page. On the “Request document(s)” page, under section “Select the document(s) you need," Check: “Commercial driving record (National Safety Code abstract)”
If you don’t have a commercial driver’s licence, go to https://onlinebusiness.icbc.com/clio/ and follow the prompts on each page.
Email your letter, resume, and driver’s abstract to allen@cheersokanagantours.com.
Successful applicants will be required to get their BC Class 4 Unrestricted Driver’s Licence and be able to prove they can have fun – all day long.
“Great companies don’t hire skilled people and motivate them, they hire motivated people and inspire them.” Simon Sinek
Job Types: Part-time, Casual
Pay: $29.00-$43.00 per hour
Expected hours: 10 – 30 per week
Additional pay:

• Bonus pay
• Commission pay
• Tips

Benefits:

• Flexible schedule

Flexible language requirement:

• French not required

Application question(s):

• Firsthand knowledge of the Okanagan Valley is advantageous to this position. How many years have you lived in the Okanagan, please?
• For best fit, its imperative our employee-partners possess our core value of I CARE. Are you known to be a kind, caring, compassionate, charitable, selfless, bighearted, humanitarian?
• For best fit, it’s imperative our employee-partners possess our core value of GOING THE EXTRA MILE. You regularly go above and beyond, typically achieving your goals, and improving the companies you work for. As a high performer you are a relentless champion of honesty and integrity, you behave honorably, exhibit strong ethics, and show evidence of responsibility and determination. Do you typically exemplify all or most of these qualities and attributes? Particularly GOING THE EXTRA MILE?
• In the “How To Apply” section towards the bottom of the Job Advertisement, it clearly states you must submit 1) a “personal value proposition” or less-formal letter, 2) a resume, and 3) a commercial driving record and insurance history from ICBC. Have you submitted these required documents? DON’T APPLY IF YOU AREN'T SUBMITTING THE REQUIRED DOCUMENTS.

Experience:

• driving: 10 years (required)
• Customer Service: 10 years (required)

Language:

• English (required)

Work Location: In person
Expected start date: 2024-09-10