• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
• A hybrid work model that truly balances work and personal life
• Opportunities for learning, training and development, and much more...

• Managing a team of Client Support Coordinators whose primary role is to support the Account Manager, provide administrative support, enable business development initiatives, and provide an excellent client experience;
• Hiring, developing and training Client Support Coordinators by recognizing talent and providing coaching and mentorship to support them in achieving their career and professional growth objectives;
• Collaborating with internal partners from various departments to continuously provide optimal support to stakeholders while managing the impacted change within the CSC team;
• Working closely with the Vice President and Business Centre Managers on the development, implementation and monitoring of strategic and operational plans while ensuring alignment with regional and national objectives and direction;
• Working closely with the Vice-President to review the area’s performance and long and short term priorities and needs by providing reports, scheduling and planning leadership meetings, reviewing budgets and expenses, and organizing area events;
• Managing and providing support to business centers within area with facilities related activities and premises maintenance.

• Do you have a college diploma or a bachelor's degree in business administration or in any field deemed equivalent?
• You have more than 5 years of experience (client facing and/or client support and/or team leadership)?
• Do you stand out for your collaboration and your ability to influence multiple stakeholders?
• Are you recognized by your peers for your attention to detail and organization?
• You have a deep understanding of CLICS and other BDC utilized applications?
• You have excellent computer skills (Outlook, Word, Excel, Power Point) and advanced Web skills?
• You have excellent interpersonal, verbal and written communication skills
• Bilingualism in English and French is an asset.