Team Member
"Jersey Mike's "A Sub Above"
NOW SERVING UP JOBS IN OUR NEWEST LOCATION IN GUELPH
Full-time and positions available, including full training and benefits.
VIRTUAL HIRING EVENT THURSDAY FROM 3-4PM
The Jersey Mike's tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
Position Description: Team Member
Reporting to the Restaurant General Manager (RGM), the Team Member plays a vital role in delivering exceptional service and creating memorable experiences for our customers. You will work as part of a dynamic team to prepare and serve delicious sandwiches while maintaining a clean and organized restaurant environment. Your enthusiasm, attention to detail, and dedication to customer satisfaction will contribute to the success of our team and the satisfaction of our guests.
Why us, you ask?

• Health & safety measures
• Flexible working hours
• On–the–job paid training
• Meal discounts
• Free uniform shirt & hat
• Growth opportunities
• Health benefits
• Above all else, RESPECT, FUN AT WORK & NEW FRIENDSHIPS.

Essential Functions:

• Provide friendly and attentive service to customers, greeting them warmly and assisting them with their orders, as per all customer service policies and procedures.
• Prepares menu items according to Jersey Mike's recipes and standards, ensuring accuracy and consistency in every order.
• Maintain cleanliness and sanitation standards throughout the restaurant, including food preparation areas, dining areas, and restrooms.
• Assist with stocking and replenishing supplies as needed, ensuring adequate levels to meet customer demand.
• Process transactions accurately and efficiently using our point-of-sale system, handling cash and card payments with care.
• Communicates effectively with team members and managers, providing updates on customer orders and any issues or concerns.
• Follows company policies and procedures regarding food safety, cleanliness, and customer service at all times.
• Participates in training sessions and ongoing development opportunities to enhance skills and knowledge of products and procedures.
• Upholds Jersey Mike's brand standards and values, embodying a positive attitude and a passion for delivering exceptional service.
• Assists with a variety of kitchen-related functions as needed.
• Receives inventory, Transfers supplies and equipment between storage and work areas by hand or cart.

Minimum Qualifications, Knowledge, and Skills:

• Previous experience in the food service industry preferred but not required.
• Excellent customer service skills with a friendly and outgoing demeanor.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment.
• Ability to follow instructions and work effectively as part of a team.
• Basic math skills and proficiency in handling cash transactions.
• Take customer orders, handle cash transactions, provide a friendly and efficient checkout experience, and assist with basic food preparation.
• Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Must meet the minimum provincial legal employment age (proof of age or work permit may be required if hired)
• Demonstrates the ability to bend, twist, and stand to perform normal job functions.

Work Environment:

• Primarily indoor environment with occasional tasks outdoors Involves standing and walking for long periods without frequent rest periods (duration of shift)
• Requires frequent motions of bending, wiping, sweeping, mopping, wrapping, and squeezing.
• Routinely reach overhead, forward, and underneath shelves, counters, tables, and kitchen equipment Frequently squat or stoop to reach items on low shelves or off the floor.Occasionally climb on stools or ladders and reach for items located on shelves.We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!Diversity. Inclusion. Our restaurant guests come from all walks of life, and so do we. Creating an environment where everyone, from any background, can do their best work is what we like to do.Redberry is an equal opportunity employer committed to accommodating people with special needs and welcomes applications from all interested parties. Accommodation will be provided in all parts of the hiring process in accordance with Redberry's applicable policies when such needs are known and requested in advance.

About Redberry Restaurants
Founded in 2005, Redberry is one of Canada's largest QSR restaurant Franchisees. Redberry owns and operates 180-plus restaurants across the country under the BURGER KING®, Taco Bell, and Jersey Mike's Subs brands. With signed agreements to build more than 600 new restaurants, Redberry is one of Canada's fastest-growing restaurant companies. Its partnership with City Capital Ventures makes Redberry's mission and accelerated growth trajectory possible. Culturally, we have created an environment where our partners, brands, and team members can achieve the best versions of themselves. Redberry is proud to have been awarded "Restaurant Top 200: The Nation's Largest and Most Successful Franchisees" by Franchise Times for the last two years, and Burger King's Franchisee of the Year for North America in 2021. We truly are architects of a different kind of restaurant company. www.redberry.ca
Redberry was named Area Director Jersey Mike’s in Canada with two corporate-owned locations in Ontario. Redberry is also the Development Lead for Canada with plans to open 300 Jersey Mike’s restaurants across the country by 2034, via a combination of Redberry-owned-and-operated stores and supported franchisee locations
Job Types: Full-time, Permanent
Pay: $17.20 per hour
Benefits:

• Extended health care

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Jersey Mike's requires exceptional customer service. Do you have high energy and can you interact continuously with our customers with a great big smile for an entire shift?
• Are you looking for Full Time or Part Time hours

Experience:

• Customer service: 1 year (required)

Language:

• English (required)

Work Location: In person