Canada Job Openings

NVA Canada

Veterinary Receptionist

North Bay

PART TIME

November 18, 2024

Job Description
Join our talented, hardworking team in beautiful North Bay. We are looking for a compassionate, hardworking and reliable veterinary receptionist to join our dynamic team. We pride ourselves on being a team with a positive attitude that works cohesively together. As a key member of our staff, you will be responsible for providing an exceptional client experience by demonstrating quality service, respect and professionalism.

Job Responsibilities:
  • Efficiently and accurately perform clerical and reception duties including client and patient intake and discharge, patient scheduling, answering questions, and maintaining front office and exam room flow
  • Schedule appointments appropriately based on patient condition and appointment calendar
  • Provide top notch client care services both in person and over the phone
  • Maintain communication between clients and veterinary care team
  • Assist with client education by reiterating medical recommendations on general pet care and post-treatment instructions
  • Routinely contribute to the cleanliness and organization of the practice
  • Accurately perform daily invoicing, cash management, and reconciliation

Experience and Skills:
  • Previous experience in a veterinary clinic is preferred and knowledge of Avimark is an asset, however, not mandatory.
  • Must be a self-starter, able to multi task and be a team player.
  • Accurate record keeping in accordance with hospital protocols
  • Positive attitude and desire to support both pets and people alike
  • Strong communication and customer service skills are required to interact effectively with both clients and team members
  • Compassion and patience when handling animals and interacting with pet owners
  • Ability to multitask and work efficiently in a fast-paced environment
  • Is experienced in the teamwork approach and works well with all levels of hospital team members

Benefits:
We offer comprehensive health coverage, a Wellness Spending Account, RRSP matching, employee pet discounts, continuing education opportunities, and a scrub allowance. There are opportunities for a flexible schedule that supports a healthy work-life balance, allowing you to thrive both professionally and personally. We are dedicated to supporting your overall wellness and career development.
Schedule:
Approximately 20-30 hours per week

If you are passionate about animals and are interested in joining a team of highly devoted and skilled animal advocates, then our hospital might be the right fit for you. Those interested and qualified applicants can submit a Cover Letter and Resume, please note that only those candidates invited for an interview will be contacted. Please send resume & cover letter to: Laurie.Jaques@cassellsanimalhospital.ca.
At NVA Canada diversity and inclusion are an important part of our everyday reality.
We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.

This Job
Location:
North Bay, Ontario, Canada
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