Company Overview - We’re not in the Wing business. We’re in the Flavour business. At Wingstop, our mission is to Serve the World Flavour. No one does Wings like us because no one cares like us. We take pride in serving up the ultimate Flavour Experience unlike any other. Wingstop’s success is largely due to the staff and our core values, or what we call The Wingstop Way; entrepreneurial, service-minded, fun and authentic. We believe building a strong people foundation centered on these collective values creates a crave-worthy culture and talented team.


We have a plan to open over 100 Corporate locations in the next 10 years. Lots of opportunity for growth to move into a bigger role as we scale up and open new locations.


Who we’re looking for

• 
  HUMBLE: You understand that teamwork makes the dream work. You are a team player and can effectively deliver and receive constructive feedback.
• HUNGRY: You have a strong work ethic and can manage multiple projects with a sense of urgency. You work well under pressure and thrive in a fast-paced environment.
• SMART: You are an ongoing learner. You have an insatiable curiosity and are continuously looking for ways to excel further. You also have emotional intelligence and can create genuine connections with your fellow team members and the guests.
• SERVICE-MINDED: You have a genuine desire to serve the guests to the best of your ability. You are outgoing, friendly, and positive. You also can maintain a calm, tactful demeanor when dealing with difficult situations.
• ENTREPRENEURIAL qualities: You keep the goals of the business at top of mind because you know that achieving those results starts with you. You treat the restaurant as if it is your own business. You are well-organized and detail oriented.
• AUTHENTIC: You show up to work as your best self every single day. You give 100% to the task at hand and thoroughly support your general manager, team and the guests.
• FUN: You understand that Wingstop isn’t just about chicken – it’s about the experience. You bring your unique flavour to every guest interaction and have fun with it!

Team Member Responsibilities

• Ensure each guest has a positive, long-lasting impression of the Wingstop experience and contribute to a positive team environment.
• Be a team player and work towards building a Wingstop family
• Complete all AM set-up or PM closing checklists and procedures.
• Handle all orders and inquiries in a friendly and professional manner and provide a top-quality product to all guests.
• Knowledgeable about the menu and being able to suggest and/or upsell to guests.
• Quickly scan and comprehend order tickets, bills and receipts.
• Accurately count the number of bone-in wings, boneless wings and strips needed for each order. Cook and prepare them following correct procedures. Ability to properly prepare and portion our product to the highest standard.
• Accurately coordinate cooking time of menu items with the corresponding timer.
• Maintain food quality control and productivity at all times.
• Filter and freshen deep fryers daily following all company safety procedures and with proper safety equipment.
• Sauce, season, and package all orders according to Wingstop standards.
• Ensure food is handled safely and procedures are always followed.
• Maintain up-to-date knowledge of all product and procedural changes.
• Open/close the restaurant as needed.
• Maintain cleanliness of the interior and exterior of the restaurant.

Wingstop Canada provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, colour, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation.


Job Types: Full-time, Part-time, Permanent


Expected hours: 15 – 40 per week


Additional pay:

• Overtime pay
• Tips

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking
• Store discount

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Monday to Friday
• Morning shift
• Night shift
• On call
• Overtime
• Weekends as needed
• Weekends only

Experience:

• Customer service: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Food Handler Certification (preferred)

Work Location: In -person