China Job Openings

Marriott International, Inc

Bellmen

September 13, 2024

Job Number 24161380
Job Category Rooms & Guest Services Operations
Location The Westin Sanya Haitang Bay Resort, No. 116 Haitang North Road, Sanya, Hainan, China VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY


Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.


Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None



Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
New Job Alerts
Marriott International, Inc

Social Kitchen Commis II 秀餐厅厨房厨师2级

FULL TIME

November 6, 2024

View Job Description
Marriott International, Inc

Asst supervisor of Sales销售副主任

FULL TIME

November 6, 2024

View Job Description
Marriott International, Inc

Supervisor-Engineering

FULL TIME

November 6, 2024

View Job Description
Marriott International, Inc

Bartender-Lead

FULL TIME

November 6, 2024

View Job Description
Marriott International, Inc

Captain-Banquet

FULL TIME

November 6, 2024

View Job Description
Looking for similar job?
Marriott International, Inc

Bellmen

FULL TIME

November 5, 2024

View Job Description
Marriott International, Inc

Bellmen / Doormen

October 12, 2024

View Job Description
See What’s New: Marriott International, Inc Job Opportunities
Marriott International, Inc

Guest Experience Supervisor

Dubai

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Guest Arrival Expert

Dubai

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Guest Experience Supervisor

Dubai

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

Guest Arrival Expert

Dubai

FULL TIME

November 14, 2024

View Job Description
Marriott International, Inc

F&B Service Expert

Dubai

FULL TIME

November 14, 2024

View Job Description
View More Jobs by Marriott International, Inc
New Job Alerts
Marriott International, Inc

Social Kitchen Commis II 秀餐厅厨房厨师2级

FULL TIME

November 6, 2024

View Job Description
Marriott International, Inc

Asst supervisor of Sales销售副主任

FULL TIME

November 6, 2024

View Job Description
Marriott International, Inc

Supervisor-Engineering

FULL TIME

November 6, 2024

View Job Description
Marriott International, Inc

Bartender-Lead

FULL TIME

November 6, 2024

View Job Description
Marriott International, Inc

Captain-Banquet

FULL TIME

November 6, 2024

View Job Description