China Job Openings
Marriott International, Inc
餐饮服务员
August 30, 2024
工作类别 Food and Beverage & Culinary
地点 The Ritz-Carlton Macau, Galaxy Macau, Macau, China, China 在地图中查看
编制 Full-Time
远程申请? N
重新安置? N
职位类型 Non-Management
POSITION SUMMARY
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
在全球百余家备受认可的丽思卡尔顿酒店中,每位员工都力争为宾客缔造历久弥新的非凡体验-恒久隽永,难以忘怀。全球各地的酒店英才在此汇聚,匠心呈献终生难忘的珍贵时光,我们深信,创意灵感、贴心关怀和将心比心是我们走向成功的核心所在。
我们无时无刻不在超越酒店行业的要求、树立豪华服务的标杆,我们也为宾客悦享真诚关怀和舒心体验而深感自豪。
您的职责是始终以优雅风度用心提供周到服务,践行丽思卡尔顿“黄金标准”。黄金标准是丽思卡尔顿的品牌根基,指引我们一步步走向更好。正是这一品牌根基和文化理念使丽思卡尔顿一步步迈向成功,赢得了全球豪华酒店品牌佼佼者的声誉。加入丽思卡尔顿团队,学习我们的员工承诺、信条和服务准则,践行黄金标准,磨炼您的技能。我们在此承诺,每一位员工都将为选择这份事业和拥有出色同事感到自豪。
加入丽思卡尔顿,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航,发挥个人价值,追求人生目标,融入卓越国际团队,展现真我风采。
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