China Job Openings
HSBC
Chief of Staff, HACN
FULL TIME & CONTRACT
September 4, 2024
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. /LH
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Report to HACN CE.
Work closely with HASE Strategic Planning & Corporate Development team and HASE Chief of Staff.
We are currently seeking a high calibre professional to join our team as Chief of Staff, HACN.
Principal responsibilities
- The Chief of Staff leads for HACN CE the following areas.
o CE Office - management of HACN CE’s key stakeholder (incl HACN Bo D, HASE, HSBC Group) and external engagements
o Business Management – oversight and governance of performance of GBs and GFs
- Strategic Plan
o Lead articulation and mobilisation to achieve strategic priorities;
o Lead strategic business studies that are cross-Businesses, Functions and/or geographies in nature, derive actionable insights and make appropriate recommendations to the Bank’s senior management
o Drive GB/GF’s execution of HACN-HASE connectivity, common customer acquisition and servicing to HASE and HASE clients and businesses
- CE Office
o Relationship management with key internal, external and industry bodies;
o Liaise with and direct HACN CE’s directions and demands to HACN EXCO members for execution
o Ensure proper and smooth governance and engagement with HASE and HSBC as per engagement model
o Support HASE COS to develop, execute and moblise all mainland China and cross boundary related strategic, corporate development, HASE CE Office, business development and partnership initiatives
- Business Management
o Advocate and moderate cross-business collaborations; exploit synergies in accordance with HACN and HASE strategic priorities
- Build, lead and develop teams; Coach and mentor team members; Uphold team members’ values and behaviours
- Lead various department administrative and internal control responsibilities as per Group and Bank’s requirements
- University degree with good knowledge in Finance, Economics, Business Administration, or a related discipline;
- Over fifteen years of corporate strategy, strategy consulting, corporate development and Chief of Staff in financial services
- Excellent generalist problem-solving skills with strong conceptual, highly structured and analytical capabilities to deal with ambiguities
- Excellent project leadership skill with a track record in leading and mobilising cross-functional teams and managing multiple priorities
- Excellent written communication, oral presentation and interpersonal skills; Excellent ability to articulate conceptual ideas and strategic directives to a wide range of audience and in particular c-suite executives
- Deep knowledge of banking business models, organisation and operations; exposure to Mainland China business, transactional banking, wealth management, RMB and cross-border business, strategic partnership
- Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation; Ability to build a trusted-advisor relationship with working partners and senior executives
- Strong leadership experience in building teams, developing talents and instilling right values and culture
- Well-versed in MS Office including Excel and Power Point; experience in modelling an asset
- Proficiency in written and spoken English, Cantonese and Mandarin
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
You’ll achieve more when you join Hang Seng
https://mycareer.hsbc.com/hasetalentcommunity
Issued by Hang Seng Bank (China) Limited
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