Job description

A Career with HANGSENG-CN
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. /LH
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Report to HACN CE.
Work closely with HASE Strategic Planning & Corporate Development team and HASE Chief of Staff.
We are currently seeking a high calibre professional to join our team as Chief of Staff, HACN.
Principal responsibilities

• The Chief of Staff leads for HACN CE the following areas.

o Strategic Plan - development and programme management of HACN Strategic Plan and mobilisation of GB/GF to execute the Plan
o CE Office - management of HACN CE’s key stakeholder (incl HACN Bo D, HASE, HSBC Group) and external engagements
o Business Management – oversight and governance of performance of GBs and GFs

• Strategic Plan

o Formulate the HACN’s medium term strategies, support execution, coordination, tracking and evaluation according to the Bank’s strategic planning framework;
o Lead articulation and mobilisation to achieve strategic priorities;
o Lead strategic business studies that are cross-Businesses, Functions and/or geographies in nature, derive actionable insights and make appropriate recommendations to the Bank’s senior management
o Drive GB/GF’s execution of HACN-HASE connectivity, common customer acquisition and servicing to HASE and HASE clients and businesses

• CE Office

o Support key activities of HACN CE including but not limited to CE scorecard, governance papers, strategy reports and presentation materials for external and internal meetings,
o Relationship management with key internal, external and industry bodies;
o Liaise with and direct HACN CE’s directions and demands to HACN EXCO members for execution
o Ensure proper and smooth governance and engagement with HASE and HSBC as per engagement model
o Support HASE COS to develop, execute and moblise all mainland China and cross boundary related strategic, corporate development, HASE CE Office, business development and partnership initiatives

• Business Management

o Monitor performance of Global Business against Strategic Plan and FRP
o Advocate and moderate cross-business collaborations; exploit synergies in accordance with HACN and HASE strategic priorities

• Build, lead and develop teams; Coach and mentor team members; Uphold team members’ values and behaviours

• Lead various department administrative and internal control responsibilities as per Group and Bank’s requirements

#LI-HASE

Requirements

• University degree with good knowledge in Finance, Economics, Business Administration, or a related discipline;
• Over fifteen years of corporate strategy, strategy consulting, corporate development and Chief of Staff in financial services
• Excellent generalist problem-solving skills with strong conceptual, highly structured and analytical capabilities to deal with ambiguities
• Excellent project leadership skill with a track record in leading and mobilising cross-functional teams and managing multiple priorities
• Excellent written communication, oral presentation and interpersonal skills; Excellent ability to articulate conceptual ideas and strategic directives to a wide range of audience and in particular c-suite executives
• Deep knowledge of banking business models, organisation and operations; exposure to Mainland China business, transactional banking, wealth management, RMB and cross-border business, strategic partnership
• Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation; Ability to build a trusted-advisor relationship with working partners and senior executives
• Strong leadership experience in building teams, developing talents and instilling right values and culture
• Well-versed in MS Office including Excel and Power Point; experience in modelling an asset
• Proficiency in written and spoken English, Cantonese and Mandarin
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

You’ll achieve more when you join Hang Seng
https://mycareer.hsbc.com/hasetalentcommunity
Issued by Hang Seng Bank (China) Limited