Geographically at ports within North China and North East Asia
Functional Responsibility: Operations – APAOCL Service Fulfillment
The position is part of the APA Ocean Customer Logistic, accountable for Cargo Execution operations activities and responsible for enabling cost efficient and smooth cargo operations for our customers’ cargo to and from all vessels calls including system updates and overall performance in assigned geography.
· Coordinate with multiple stakeholders to deliver end-to-end service with best customer experience.
· Perform vessel load and discharge task upon global standard processes and monitor terminal operation progress.
· Optimize cargo flow, manage international transshipment and monitor long layover transshipment.
· Manage cargo planning (change of vessel and change of destination etc.)
· Handle cargo related exceptional requests and cargo contingencies/incidents per global procedure and authority matrix.
· Exercise cost leadership and drive process improvement.
· Provide First-Time issue resolution.
· Manage supplier performance.
· Others upon request of cargo execution manager.

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