• Manage several aspects of our Express Rail Service program, which includes accepting new requests, answering client queries, communicating with carriers, performing quality control checks, as well as billing and costing files
• Support our Canadian International freight division with documentation filing, triage and distribution (Manifests, Invoices, Pre-alerts, arrival notices, Inspection notices)
• Assist in maintaining data quality control standards, relating to our Cargowise consoles and shipments
• Create as well as maintain our autocosting database, which includes updating Cargowise transport zone sets, carrier contract rates, as well as ERS rates
• Work in tandem with our BPO team in India to assist with the tracking and tracing of ocean imports
• Send out manifests and splits to warehouses
• Provide costing support and coordinate remittance payments with our AP team
• Observe KPIs related to these processes
• Help to process diversions
  

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
• Understanding of international freight documentation process is an asset.
• Effective interpersonal skills, including proven abilities to listen, adapt, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Good computer skills (Excel, Word, Power Point, Cargo Wise).
• Experience with Cargowise, Emanifest is considered an asset
• Fluent in English