Colombia Job Openings

Blankfactor

IT Network and Facilities Specialist

Medellín

FULL TIME

November 7, 2024

What we do

At Blankfactor, we are dedicated to engineering impact. We are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. In every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. Our full-stack development, data engineering, digital product, and enterprise AI solutions cater to a range of industries, including payments, banking, capital markets, and life sciences.

We are headquartered in Miami, Florida, have offices in Bulgaria, Colombia, and Romania, and are rapidly expanding our global footprint. Our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in America.

We only hire the best and brightest. If you have talent and ambition, join us and be part of an environment that fosters innovation, collaboration, and growth.

Welcome to Blankfactor!

What to expect in this role

The IT Network Specialties and Facilities role is essential to maintaining our IT infrastructure and office facilities, ensuring a seamless work environment. This position involves managing various IT systems, overseeing office maintenance, and collaborating with vendors to facilitate day-to-day operations. The ideal candidate will possess basic networking knowledge and demonstrate a hands-on approach to problem-solving.

IT Management:

CCTV and Access Control:
Oversee the installation, maintenance, and monitoring of CCTV systems to ensure security within the premises.
Manage access control systems, including the distribution and management of building access cards and monitoring office entry points.

User Setup and Support:
Set up and configure user accounts, primarily focusing on Mac systems. Familiarity with Mosyle for device management is a significant advantage.
Provide basic technical support to users, troubleshooting hardware and

software issues as they arise.

Networking:
Maintain basic network functionality, including monitoring network performance and troubleshooting connectivity issues.

Collaborate with the IT team to implement upgrades and improvements to network systems.

Inventory Management:
Maintain an organized inventory of IT equipment and supplies, ensuring that necessary resources are readily available for staff.
Conduct regular audits of IT assets and manage the lifecycle of technology resources.

Office Facilities Management:

Vendor Coordination:
Act as the primary point of contact for IT service providers and vendors, ensuring timely delivery of services and products.
Evaluate vendor performance and negotiate contracts as needed to ensure optimal service quality.

General Office Maintenance:
Oversee general office operations, including facility maintenance, cleanliness, and functionality.
Coordinate maintenance and repair tasks, ensuring that all office systems are operating efficiently, including parking management and administrative support tasks.

Qualifications and Tech Proficiency

Experience:

A minimum of 1-2 years of experience in IT support, facilities management, or a related field is preferred but not mandatory.
Basic understanding of networking principles and user setup processes.

Technical Skills:

Familiarity with CCTV and access control systems is a plus.
Proficiency in inventory management and vendor coordination.

Communication Skills:

Candidates with higher English proficiency will be considered a significant

advantage.

What We Offer

$500 dedicated self-development budget
Fintech Expertise: Access to expertise in machine learning, data science, big data, and AI, providing opportunities for continuous learning and exposure to cutting-edge technologies.
Technology exams/Certifications covered by the company
World-class workspace for unleashing creativity
Lunch is provided when working from the office
Fresh fruits and snacks in the office
Diverse client portfolio
Cutting-edge high-tech stack
Monthly on-site gatherings
Annual festivities: Participate in team-building activities, family BBQs, and

end-of-year celebrations

Participation in Sporting Challenges and Marathons
Voluntary social events

We believe that diversity of experience and background contributes to more robust ideas and a stronger team. All qualified applicants will receive consideration for employment without regard to religion, race, sex, sexual orientation, gender identity, national origin, or disability.

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