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  Set the strategy for training and development within the Delivery Transformation Service Area.
• Foster a culture of continuous learning and development within the firm.
• Oversee hiring, promotions, and the development of existing employees in the service area.
• Champion and lead the training and development of employees to understand client needs and propose appropriate solutions.
• Develop a talent readiness plan to ensure the right number of people with the right skills are available to serve clients in the service area.

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  Survey market trends and the competitive landscape for emerging capability needs in the Delivery Transformation Service Area.
• Maintain an inventory of the capabilities needed to strengthen and sustain the service area and solution-based delivery.
• Enlist experts to fill Capability Lead roles for each capability.
• Oversee Capability Leads in maintaining a skills matrix with specific skills required for each Capability in the service area.

• Participate as an active and engaged member of the Solution Engineering Leadership Team.
• Keenly evaluate the strengths and development areas of Capability Leads in the Delivery Transformation Service Area, and report findings quarterly to service area and delivery leadership.
• Provide comprehensive, transparent, and timely feedback to Capability Leads and other team members to foster a learning culture.

• Partner with other Practice Leads and Delivery leadership to hone and maintain an expectations framework for Delivery talent across the firm.
• Outline talent development plans to address skill needs and strengthen delivery readiness.
• Support Delivery leadership in periodically evaluating service area talent, including strengths and development areas, as part of routine delivery or the annual review process.
• Provide formal written input on Capability Leads as part of the annual review process for each Capability Lead in the Delivery Transformation Service Area.

• Partner with talent acquisition to identify and prioritize required skills for job applicants.
• Define and implement an interview process for all levels of Delivery resources in the Delivery Transformation Service Area.
• Schedule, conduct, and oversee job interviews to assess analytical and technical skills.
• Evaluate the readiness of existing employees for promotion within the service area.

• Ability to thrive in a fast-paced, dynamic environment and manage remote teams effectively.
• Willingness to travel occasionally to client locations in the United States or Gorilla Logic offices in San Jose, Costa Rica or Medellin, Colombia as needed.

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  10+ years of relevant professional experience.
• 5+ years of professional services experience delivering complex technology program change and/or complex, integrated enterprise solutions for clients. Some QA experience is desired.
• 3+ years of experience in hiring and facilitating talent development.
• Proven ability to create a culture of continuous learning and development.
• Strong people management skills, with a track record of motivating and developing teams.
• Experience in building and maintaining a skills matrix and talent readiness plan.
• Expertise in partnering with talent acquisition to identify and prioritize required skills for job applicants.
• Strong interviewing skills, including resume screening, technical assessments, and behavioral interviews.
• Ability to define and implement an objective and comprehensive evaluation framework for job applicants and internal promotion candidates.
• Excellent analytical and technical skills, with a keen ability to evaluate talent.
• Strong leadership and strategic thinking abilities.
• Ability to provide clear and transparent feedback.
• Ability to thrive in a fast-paced, dynamic environment and manage remote teams effectively.