Apply for Senior Manager, HR Data Management Role at Scotiabank

Colombia Job Openings

Scotiabank

Senior Manager, HR Data Management

Bogota

FULL TIME

October 17, 2024

Requisition ID: 209180

We are committed to investing in our employees and helping you continue your career at Scotia GBS

Purpose
Provides oversight and leadership to team(s) performing personal data, job data, position data and org data changes, by measuring, planning, and implementing operational effectiveness plans to systems and processes. This role ensures adequate resourcing, quality control, adherence to standard procedures and service level agreements.

Accountabilities

Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge

Leads HR Data Management Team(s) to ensure optimal efficiency to complete day-to-day transactional processing of employee data change request in an accurate and timely manner; oversees quality standards and control for data to ensure accuracy, timeliness, and completeness
Monitors performance of operations through analysis of regular reporting, use of internal and external controls and customer focused feedback mechanisms to ensure data and process compliance
Establishes a culture of continuous improvement within the team and within the Operations group, with a focus on transferring learnings and opportunities across the department and leveraging other solutions to enhance efficiency
Actively seeks opportunities to improve departmental effectiveness by identifying deficiencies, and partner with HR Data Management Managers, Director of Operations, Business HR Partners, and COEs to develop solutions
Acts as a subject matter expert for HR Data Management, representing the team on corporate projects and initiatives, providing perspective on how to enhance the employee experience and propose improvements to systems and processes
Assists HR Data Management Mangers with managing and hiring team members, reviewing performance, providing feedback, and creating a strong team atmosphere
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Creates an environment in which his/her team pursues effective and efficient operations within his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team

Dimensions

Manages up to 5 direct reports
Services a global community and responds within SLAs timeframe
Act as escalation point for any complex/unusual transactions
Ensures business continuity for accountabilities under purview, ensuring coverage 5 days/week in assigned schedule

Education / Experience

Post-secondary degree in Business or Human Resources
Significant relevant experience in a customer focused area or operations management
Experience coaching/leading a teams
CHRP or CHRL designation is considered an asset
Deep understanding and knowledge of Bank policies and procedures
Strong knowledge of organizational structure and complexity
Knowledge of employee data administration and end-to-end processes
Deep understanding of HR policies and end-to-end processes
Proven teamwork capabilities
Strong relationship management and interpersonal skills
Attentive to details and deadlines; ability to manage multiple initiatives
Experience with transaction processing and data management
Experience in conflict / issue resolution

Working Conditions
Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel domestically.

Location(s): Colombia : Bogota : Bogota
Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.
At Scotia GBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotia GBS; however, only those candidates who are selected for an interview will be contacted.

We regret to inform you that this job opportunity is no longer available as it has expired

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