Costa Rica Job Openings

Four Seasons

Bell Attendant

FULL TIME

October 27, 2024

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.


About the location:
Find your "pura vida", where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.
The Role of Bellman:
The Bellman is an essential member of our Guest Services Team. In this role you will assist Guests and Owners with their arrival and departure experience, greeting them by name with a warm welcoming smile and a positive attitude. This position transports luggage to and from the lobby and makes all necessary deliveries.

Responsibilities:
  • Handle all guest interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Promote a friendly and professional image to the Members and gives full cooperation to any requiring assistance with a prompt, caring and helpful attitude.
  • Greet guests and escort them to their residences. Deliver luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.
  • Greet all guest passing through the Resort entrance and offers them assistance.
  • Perform shoeshine service; picking up shoes from residences, cleaning and polishing them and returning them to the guest.
  • Perform errands for guests and the hotel that may require local travel off of the hotel property.
  • Provide a high level of cleanliness in the luggage storage room.
  • Support with any other tasks within the division and/or any tasks assigned to the Guest services team
  • Our Ideal Bellman candidate will have:
  • A mínimum 2 years experience in hospitality ideally in a similar role within Rooms division
  • Excellent interpersonal skills, an outgoing personality and a can-do approach to any request.
  • Flexibility and team work approach.
  • A valid driving licence.
  • Reading, writing and oral proficiency in the English language.

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