Costa Rica Job Openings

Marriott International, Inc

Clerk-Reservations

Heredia

September 10, 2024

Job Number 24158618
Job Category Reservations
Location AC Hotel San Jose Airport Belen, Cityzen Epicentro Laboral & Social, Calle la Ribera, Belen, Heredia, Costa Rica VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
New Job Alerts
Bridgestone Costa Rica

Senior Analyst Billing

San Francisco

November 9, 2024

View Job Description
Western Union

Manager, Agent Regulatory Risk Operations

Santa Ana

FULL TIME

November 9, 2024

View Job Description
Concentrix

Sales Representative

Pavas

November 9, 2024

View Job Description
Coca-Cola

Manager Project Engineer

Liberia

FULL TIME

November 9, 2024

View Job Description
Bridgestone Costa Rica

Preparador de Herramental y Moldes

Turrialba

November 9, 2024

View Job Description
Bacardi-Martini

GENERAL LEDGER & FINANCIAL REPORTING SENIOR ANALYST

Escazú

FULL TIME

November 9, 2024

View Job Description
INTEL

HR Contact Center Advisor

San Jose

FULL TIME

November 9, 2024

View Job Description
Bridgestone Costa Rica

Montacarguista de Materia Prima(Local)

Heredia

November 9, 2024

View Job Description
INTEL

HR Contact Center Advisor (Weekend Support)

San Jose

FULL TIME

November 9, 2024

View Job Description
Right People

CHOFER B3

November 8, 2024

View Job Description
Looking for similar job?
Marriott International, Inc

Clerk-Reservations

San Jose

September 20, 2024

View Job Description
Marriott International, Inc

Clerk-Reservations

San Jose

September 20, 2024

View Job Description
Marriott International, Inc

Clerk-Reservations

San Jose

September 20, 2024

View Job Description
Marriott International, Inc

Clerk-Reservations

San Jose

September 20, 2024

View Job Description
Marriott International, Inc

Clerk-Reservations

San Jose

September 20, 2024

View Job Description
Marriott International, Inc

Clerk-Reservations

San Jose

September 20, 2024

View Job Description
See What’s New: Marriott International, Inc Job Opportunities
Marriott International, Inc

Demi Chef De Partie - Cold & Arabic Kitchen - Marriott Al Forsan

Abu Dhabi

FULL TIME

November 18, 2024

View Job Description
Marriott International, Inc

Guest Experience Expert (Front Desk Agent)

Dubai

FULL TIME

November 18, 2024

View Job Description
Marriott International, Inc

Senior Sous Chef

Dubai

FULL TIME

November 18, 2024

View Job Description
Marriott International, Inc

F&B Service Expert (Waiter/Waitress) - Pool Bar

Dubai

FULL TIME

November 18, 2024

View Job Description
Marriott International, Inc

Chef de Partie - Ginger Moon

Dubai

FULL TIME

November 18, 2024

View Job Description
View More Jobs by Marriott International, Inc
New Job Alerts
Bridgestone Costa Rica

Senior Analyst Billing

San Francisco

November 9, 2024

View Job Description
Western Union

Manager, Agent Regulatory Risk Operations

Santa Ana

FULL TIME

November 9, 2024

View Job Description
Concentrix

Sales Representative

Pavas

November 9, 2024

View Job Description
Coca-Cola

Manager Project Engineer

Liberia

FULL TIME

November 9, 2024

View Job Description
Bridgestone Costa Rica

Preparador de Herramental y Moldes

Turrialba

November 9, 2024

View Job Description
Bacardi-Martini

GENERAL LEDGER & FINANCIAL REPORTING SENIOR ANALYST

Escazú

FULL TIME

November 9, 2024

View Job Description
INTEL

HR Contact Center Advisor

San Jose

FULL TIME

November 9, 2024

View Job Description
Bridgestone Costa Rica

Montacarguista de Materia Prima(Local)

Heredia

November 9, 2024

View Job Description
INTEL

HR Contact Center Advisor (Weekend Support)

San Jose

FULL TIME

November 9, 2024

View Job Description
Right People

CHOFER B3

November 8, 2024

View Job Description