Direct and provide training to all production personnel, maintain training records, provide training materials in accordance with the quality system, and support Production as established by the company. Generate ideas and work on improvement processes, assist in research when required, and generate reports for decision making based on data. Job duties:

• Provide operational training to Production Operators.
• Conduct and ensure adequate training follow-up.
• Apply training packages as a requirement for certification.
• Pass certifications of Production Operators.
• Perform training in changes of manufacturing procedures, quality procedures, CFs, and BRs, among others.
• Perform recertifications as appropriate. Apply induction in the production area.
• Make changes to training packages when there are changes in manufacturing procedures.
• Coordinate cross-training on production lines.
• Ensure the standardization of manufacturing procedure techniques.
• Follow up in improvement of techniques for scrap reduction.
• Generate improvement projects.
• Generate reports for decision making based on data.
• Assist supervisor in investigations.
• Maintain optimal customer satisfaction rates as agreed with Production.
• Control non-operational refreshment trainings and recertifications as appropriate.
• Assist in changes of procedures such as continuous improvement of the line.
• Perform additional functions as assigned.