POSITION TITLE: Dev Ops Technical Lead
REPORTS TO: Director of Tech Ops
LOCATION: Costa Rica
PAY GRADE: Salary

Dev Ops Technical Lead

Our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, Moto Sport and, Steepand Cheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

Backcountry is seeking a highly motivated and experienced Dev Ops Technical Lead to join our team. As a Dev Ops Technical Lead, you will be responsible for the deployment, automation, and maintenance of our ecommerce platform. You will work closely with our security, network, SRE and development teams to ensure that our website runs smoothly and efficiently, while also ensuring the security and scalability of our infrastructure

This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.

This position will report into the Director of Tech Ops

What you get to do every day:

• Architect, develop, and maintain the automation and deployment processes for our ecommerce platform.
• Collaborate with Security, Infrastructure, SRE and Development teams to implement new platform features and ensure their successful deployment and adoption.
• Monitor and troubleshoot issues with infrastructure, including performance, security, and scalability.
• Architect, implement and manage cloud-based services such as AWS, GCP and Azure.
• Design and implement disaster recovery and backup solutions.
• Define and maintain platform standardization, procedures, and documentation.
• Stay up to date with the latest trends and technologies in Dev Ops and cloud computing.
• Lead Dev Ops Engineers providing mentorship and sharing engineering experience.

What you bring to the role:

• Bachelor’s degree in computer science or a related field.
• 5+ years of experience in Dev Ops or a related field.
• Strong experience with cloud-based services (Preferably GCP, AWS or Azure).
• Strong experience running Kubernetes as a service (GKE, EKS, AKS).
• Strong experience with managing Kubernetes clusters using Git Ops patterns with Argo CD, Flux CD, or similar tools.
• Strong experience with infrastructure automation and deployment tools such as Terraform, Ansible, Docker, Jenkins, Git Hub, Git Hub Actions or similar tools.
• Strong experience with monitoring and troubleshooting tools such as Grafana, Nagios, ELK, Open Telemetry, Prometheus or similar tools.
• Desirable experience with Anthos/Istio Service Mesh or similar tools.
• Desirable experience with Cloud Native Computing Foundation (CNCF) projects, Kubernetes Operators and Multi-Cluster fleets a plus.
• Strong knowledge of Linux systems administration.
• Excellent communication and teamwork skills.
• Strong problem-solving skills and attention to detail.

What our interview process looks like:
Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better:

• • Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us!
• • Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
• ••‍•Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal.
• ✍• Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.

ABOUT BACKCOUNTRY:
Our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, Moto Sportand Steepand Cheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors. Benefits include medical, dental, vision, and disability & life insurance, paid parental leave, 401(k) matching, and Flexible Spending Accounts.

PLEASE NOTE: If you do apply, please add notify@dayforce.comto your address book. Many of our communications will come from that email address and we'd hate for them to be lost in your spam folder.

• Data, including mobile phone number, will not be sold or shared with third parties for promotional or marketing purposes.