Costa Rica Job Openings

Bill Gosling Outsourcing

Elevate_Elastic CS_agent

San Jose

FULL TIME

October 13, 2024

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!

Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately.

Help customers with complaints and questions, give customers information about products and services
Ensure to deliver BGO and client metrics and expectations on a regular basis.
Ensure customer satisfaction and provide professional customer support
Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer’s account information
Champion company core values and other company programs
Other duties as assigned

Education

North America - Minimum High School Diploma or equivalent is required
Philippines – Minimum of 2 years post-secondary or equivalent is required
Costa Rica – No Minimum requirement
United Kingdom – No Minimum requirement

Trinidad & Tobago – Minimum 3 CSEC passes

English is compulsory in all locations

Experience

Previous experience in an Agent/Customer Service Representative is preferred but not required

Certificates/Licenses

There are no personal certification or licensing requirements for this job.

New Job Alerts

Marriott International, Inc

Director of Banquets, Events and Dining Beyond

Liberia

FULL TIME

November 26, 2024

View Job Description

Axalta Costa Rica S.A.

Tecnico de Servicio Tecnico

San Jose

FULL TIME

November 26, 2024

View Job Description

Amazon Support Services Costa Rica SRL

Sr. Account Representative, Amazon Business Commercial Sector

San Jose

FULL TIME

November 26, 2024

View Job Description

Marriott International, Inc

Purchasing Supervisor

Liberia

FULL TIME

November 26, 2024

View Job Description

Customer Service Agent (Hybrid & Work from Office) (16936)

FULL TIME

November 5, 2024

View Job Description

Bill Gosling Outsourcing

Learning Content Developer

San Jose

COORDINADOR DE COMPRAS

Escazú

November 26, 2024

View Job Description