Costa Rica Job Openings
Auxis
HR Services Analyst
Heredia
September 16, 2024
- Serve as subject matter expert for HR related inquiries through telephonic and multiple case management channels.
-
Maintain a polite, helpful, and professional manner always.
-
Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization.
-
Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where possible.
-
Serve as an escalation point of contact for global HR Service partners working to resolve portal navigation and HR/Payroll policies and procedure issues.
-
Field specialized inquiries within the Global, HR Services team based on service level agreement.
-
May seek guidance or transfer for more complex and/or confidential inquiries.
-
Assure information is complete, accurate and approved by leadership.
-
Perform intake, sort, track and distribute electronic documents that may be received, and other duties as assigned.
-
Identify common problems and escalate them to leadership, along with possible suggestions for improvement, where possible.
-
Obtain and share associate feedback with leadership to ensure services continually improve
-
Respect associate confidentiality always.
-
Assist with transactions and other responsibilities as assigned according to proper procedure, policy, and direction.
-
Participate in audits to uncover opportunities for training peer global HR Service partners and enhancing the knowledgebase.
-
Participate in audits in support of driving compliance and accountability
-
Assist leadership with establishing and improving upon defined HR procedures and processing methods to meet production and performance goals efficiently and accurately.
-
Assist with monitoring and evaluating HR transaction workflow.
Skills and Experience:
Customer Service Experience and/or Human Resources Experience
New Job Alerts
Western Union
Manager, Agent Regulatory Risk Operations
Santa Ana
FULL TIME
November 9, 2024
View Job Description
Bridgestone Costa Rica
Preparador de Herramental y Moldes
Turrialba
November 9, 2024
View Job Description
Bacardi-Martini
GENERAL LEDGER & FINANCIAL REPORTING SENIOR ANALYST
Escazú
FULL TIME
November 9, 2024
View Job Description
Bridgestone Costa Rica
Montacarguista de Materia Prima(Local)
Heredia
November 9, 2024
View Job Description
INTEL
HR Contact Center Advisor (Weekend Support)
San Jose
FULL TIME
November 9, 2024
View Job Description
Looking for similar job?
Amazon Support Services Costa Rica SRL - B20
Emerging Ads Solutions Specialist, Emerging Ads Solutions & Services
San Jose
FULL TIME
August 29, 2024
View Job Description
CULTURAL EXPERIENCES ABROAD LLC
Student Services Coordinator
San Jose
FULL TIME
August 23, 2024
View Job Description
WNS Denali
Senior Group Manager - Procurement Services (AM)
San Jose
FULL TIME
August 23, 2024
View Job Description
Amazon Support Services Costa Rica SRL
ML Data Linguist I - English/Spanish, AGI Data Services
Heredia
FULL TIME
August 10, 2024
View Job Description
Amazon Support Services Costa Rica SRL
Sr. Strategic Account Manager, Strategic Account Services
Heredia
FULL TIME
August 30, 2024
View Job Description
New Job Alerts
Western Union
Manager, Agent Regulatory Risk Operations
Santa Ana
FULL TIME
November 9, 2024
View Job Description
Bridgestone Costa Rica
Preparador de Herramental y Moldes
Turrialba
November 9, 2024
View Job Description
Bacardi-Martini
GENERAL LEDGER & FINANCIAL REPORTING SENIOR ANALYST
Escazú
FULL TIME
November 9, 2024
View Job Description
Bridgestone Costa Rica
Montacarguista de Materia Prima(Local)
Heredia
November 9, 2024
View Job Description
INTEL
HR Contact Center Advisor (Weekend Support)
San Jose
FULL TIME
November 9, 2024
View Job Description