Job Title: Inside Sales Representative
Company: NRG Canada
Employment Type: Full-time (Remote, Costa Rica)
Salary: $950 USD Monthly + $500 USD one time equipment allowance
Schedule: 5 days a week from Monday - Sunday: 9:00AM - 5:00PM, 11:00AM - 7:00PM, or 12:00 PM - 8:00 PM (with flexibility of evenings and weekends)
Company Overview:
NRG Canada's among Canada's fastest-growing companies, dedicated to providing residential homeowners with cutting-edge Smart Home and HVAC products, along with 24/7 equipment protection. We are looking for a passionate and customer-centric individual to join our team as an Inside Sales Representative.
Job Description:
The Inside Sales Representative/Appointment Setter is responsible for generating leads and securing appointments for the sales team. This role involves making outbound calls, engaging with potential clients, qualifying leads, and scheduling meetings for the sales team to close deals. The position requires strong communication skills, a persuasive attitude, and the ability to build rapport with prospective customers over the phone.
Key Responsibilities:

• Generate and qualify leads through outbound calls to prospective clients.
• Schedule appointments for the sales team to meet with potential clients.
• Build and maintain strong relationships with potential customers.
• Accurately update and manage customer information in the CRM system.
• Follow up with leads to ensure successful appointment setting.
• Meet or exceed daily, weekly, and monthly appointment-setting goals.
• Provide feedback to the sales team on customer responses and objections.
• Assist in developing scripts and sales pitches for effective communication.

Key Competencies:

• Strong communication skills, both verbal and written.
• Ability to build rapport quickly with potential clients.
• Excellent organizational and time management skills.
• Persuasive and resilient, with the ability to handle rejection.
• Detail-oriented with strong problem-solving abilities.
• Proficient in using CRM software and Microsoft Office applications.
• Ability to work independently as well as collaboratively within a team.
• Goal-oriented with a strong desire to achieve sales targets.

Experience:

• Completion of high school diploma or equivalent.
• At least 1 year of experience in sales, customer service, or a related field.
• Experience with cold calling and lead generation.
• Familiarity with CRM systems and appointment-setting best practices.
• Previous experience in an inside sales role is an asset.
• Post-secondary education in business, marketing, or a related field is an asset.

Behavioral Expectations:

• Demonstrates a high level of professionalism and integrity.
• Resourceful and proactive in identifying opportunities to improve sales processes.
• Adaptable and open to feedback, continuously seeking to improve performance.
• Team player who supports colleagues and contributes to a positive work environment.
• Takes ownership of the appointment-setting process, ensuring the highest level of client satisfaction.

Please note the successful candidate will be required to complete a criminal background check. Accommodation is available for applicants with disabilities throughout the recruitment process.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: ₡950.00 per month
Education:

• Secondary School (preferred)

Experience:

• Lead generation: 1 year (required)
• sales: 1 year (required)
• remote work: 1 year (required)

Expected Start Date: 07/10/2024