Site Name: Costa Rica - Cartago - Tres Rios
Posted Date: Oct 22 2024

This position will resolve low, medium and high complexity user requests for Vendor Master File Maintenance, aligned to SLA resolution times and quality and control standards. Direct interaction with vendors and internal users is required for requests resolution and consulting.

Your Responsibilities :

This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are:

• Demonstrated ability to analyze and understand SAP vendor master data objects.
• Review the data of suppliers in Supplier Lifecycle Management, SAP and/or Fiori portals.
• Monitor Vendor Master change/create open requests.
• Monitor that requests follow the correct process flow.
• Support queries via chat, call or email.
• Perform the Callback process.
• Execute the controls established for the process.
• Participate in projects and process improvement initiatives.
• Ensure adherence to the standard operating procedures in line with internal controls.

Why you?

Basic Qualifications:

We are looking for professionals with these characteristics to achieve our goals:

• Advanced student or degree in Finance or related degree highly preferred
• Vendor master management and/or any equivalent combination of education and experience working with SAP and/or Fiori.
• Minimum of 1-year previous shared service center experience.
• Excellent written and oral communication skills in English B2+.
• Intermediate Excel knowledge

Preferred Experience:
However, if you have the following, it would be a plus:

• Portuguese proficiency

Why GSK?
Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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Our inclusive workplace makes our employees feel engaged by the contribution they make, by affording them equal treatment regardless of actual or perceived characteristics. As so, when you apply for a job at GSK, it is not necessary to include on your resume information such as: race, color, ethnicity, age, gender, sexual orientation, marital status, religion, origin, photographs or any other personal characteristics.

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